How do I get the tea basket to stay at the top? Mine immediately sinks to the bottom. It never lowers from above and it never rises out of the water.?

Thanks for asking, I'm afraid the Magnetic Post was out of order accidentally. Here are the steps to fix: 1. Please unplug the teapot and then plug it back in. You will hear a beep. 2. Then press and hold the "Hot Water", "Tea Types" and "Strength/Keep Warm" buttons simultaneously, and release them after hearing the beep. Please see attached picture. 3. Finally, you can select the tea brewing program according to the normal process and test whether the tea basket will automatically rise and fall. If these steps won't help, please feel free to contact our support team for proper help, thanks again. -- Razorri Support Team

How can I get it to reach 212 degrees? My kettle boils and boils and doesn't go over 200 degrees so it can't progress to make black tea.

Thanks for asking, please kindly understand the boiling point for high altitude location is lower than 200 degrees that can't reach 212 degrees. If your location IS high altitude, I'm afraid that would need to manual adjust the the temperature 200 degrees for boiling or making black tea. However, if your location is NOT high altitude, sincerely hope you can kindly provide the troubleshooting to our support team for certain help, thanks again. -- Razorri Support Team

Can the custom temperature setting be set to 105 for baby formula?

Thanks for asking, YES, the custom temperature range is 105F - 212F, so you may feel to set 105F to boil water for baby formula (but please kindly understand don't let the baby formula gets touched with the bottom of the kettle in case the protein in it hurt the stainless steel.) Any further concerns, please feel free to contact our support team for certain help, thanks again. -- Razorri Support Team

What is the minimum amount of tea you can make? Can you brew just a single cup?

Hi, thanks for asking, the minimum amount of tea is as the main photo show with the MIN line: 17OZ/0.5L. Any further concerns, please feel free to contact our support team for proper help, thanks. -- Razorri Support Team

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🍃 Brew brilliance, sip sophistication.

HEAT RETENTION MODE - Keeps your tea perfectly warm at 150°F for 30 minutes, so you never settle for lukewarm sips.
WAKE UP TO FRESH TEA - Set the delay start timer to have hot tea ready the moment you rise—because mornings deserve luxury.
TAILORED TEA STRENGTHS - Choose from 3 brewing strengths—soft, medium, or dark—to match your mood and taste.
AUTOMATIC TEA BASKET LIFT - Smart infuser lowers and lifts tea leaves automatically, ensuring flawless brewing every time.
PRECISION BREWING MASTERY - Customize temperature from 40℃ to 100℃ and extraction time from 30 seconds to 10 minutes for your perfect cup.

The Razorri Electric Teapot is a sleek 1.7L stainless steel kettle featuring 30 customizable brewing settings, including 5 tea type presets and 3 strength levels. Its automatic infuser basket smartly lifts and lowers tea leaves, while delay start and heat retention functions ensure your tea is ready and warm exactly when you want it.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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TrustScore 4.5 | 7,300+ reviews

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Very impressed with the quality and fast delivery. Will shop here again.

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Manufacturer	Razorri
Model Number	PTK17A
Package Dimensions	32.3 x 25.1 x 19.7 cm
Color	stainless steel
Size	Mediano
Special Features	Programmable
Power Source	CC
Package Weight	2.12 Kilograms
Batteries Required	No
Batteries Included	No
Material Care Instructions	Wipe clean
Brand Name	Razorri
Volume	1.7 Liters
Item Weight	1.81 kg

Razorri Electric Teapot 1.7L/64oz Stainless Steel Kettle Tea Basket with Automatic Lift, 5 Tea Types and 3 Brewing Strength Presets, 30 Settings

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