Question 1

Does this system need electricity?

Accepted Answer

Dear customer,
Thank you for your question. 
Yes, it requires an electrical outlet because of the RO pump.
Please be free to contact us during the use of our filters if your need hassle-free assistance.  We promise to provide prompt reply and offer the best solution. https://amazon.com/gp/help/contact-seller/contact-seller.html?sellerID=AMTCKVAG57GUA&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller

Best Regards,
Rose from ICEPURE Store

Question 2

What is the return policy of this product?

Accepted Answer

Dear customer,
Return policy 1-year Return Policy Guaranteed. If you need to return the items, within 30 days after arrival, please be free to contact Amazon or us.

Product Life Time Warranty Product Life Time Warranty on Every Filter Confirmed with Defects in Material, Workmanship, and Any Filter Caused Malfunction within Each Filter's Service Life.
Please be free to contact us during the use of our filters if your need hassle-free assistance. We promise to provide a prompt reply and offer the best solution. https://amazon.com/gp/help/contact-seller/contact-seller.html?sellerID=AMTCKVAG57GUA&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller

Best Regards,
Rose from ICEPURE Store

Question 3

Is the TDS display value of the smart faucet accurate?

Accepted Answer

Dear customer,
Thank you for your question.

Yes, the TDS display value of the smart faucet is accurate. Our machine has a built-in TDS detection module, which is the same as a professional TDS test instrument. But the change of TDS value will be affected by water flow rate, temperature and other factors.

Please be free to contact us during the use of our filters if your need hassle-free assistance.  We promise to provide prompt reply and offer the best solution. https://amazon.com/gp/help/contact-seller/contact-seller.html?sellerID=AMTCKVAG57GUA&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller

Best Regards,
Rose from ICEPURE Store

Question 4

Do this work on ice makers?

Accepted Answer

Dear customer
Thank you for your question about ICEPURE UTR400A RO Water Filter System.
We do not recommend connecting tankless RO to a refrigerator or ice maker or a salt-based water softener.
Please be free to contact us during the use of our filters if your need hassle-free assistance.  We promise to provide prompt reply and offer the best solution. https://amazon.com/gp/help/contact-seller/contact-seller.html?sellerID=AMTCKVAG57GUA&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller

Best Regards,
Rose from ICEPURE Store

Brand	ICEPURE
Model Number	UTR400A
Product Dimensions	46.51 x 16 x 38.51 cm; 12.7 kg
Special Features	Tankless
Item Weight	12.7 kg

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ICEPURE UTR400 RO Reverse Osmosis Water Filtration System, TDS Reduction, 1.5:1 Low Drain Ratio, 600 GPD Fast Flow, Smart Faucet, USA Tech

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