Production Information1.Measures: 24" Width x 20" Height (Neon tube size is a little smaller than that, depend on the shape).2.Power: 110V for US and Canadian customers, 220V-240V for European countries. We'll provide power system according to your country.3.Color: As shown in the picture; if you want another color please contact us and we will check if we can meet your require. (Please note that the color may vary slightly from the photo you see on your computer screen.)4.Material: Neon tube & metal frame & transformer & Hanging hardware & chain included.5.Comments: This is a brand new,100% hand-made,true hand-bend, gas-filled, real glass tube neon signs,They are not plastic tube lights or LED signs.Shipping and return policy1. All our items are guaranteed to arrive safely and as described.If the neon sign is broken during shipping process or has any defects, please contact us First Before open a return request. We'll make every effort for 100% satisfaction.Please feel free to contact us any time with questions or concerns.2. Even though we use safe material to protect the sign,neon tubes are glass so they are fragile. If your sign arrives damaged,we will send you a replacement unit (e.g. neon tubes)with the instructions on how to replace sign, It is very easy, no need for professional Knowledge.3. Our shipping time estimates are usually accurate, but we hope you understand that international delivery is highly dependent on the shipping company and your country’s customs agency.
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