AIKEAutomatic Wall Mount Liquid Soap Dispenser, Commercial Stainless Steel with 25oz Large Capacity Save Time Effort and Cost,Model AK1205(Brushed)

I purchased this item back in December 2020. I procrastinated on installing it but finally installed it September 11th 2024. It looks very nice but in did not power on. So it never worked. I reached out to the manufacturer and they still have not sent out a replacementUpdated ReviewAfter posting/expressing my disappointment and frustration with the initial product I purchased concerning it not working straight out of the box, even though I will admit I waited several years before I installed it. The company reached out to me and went above and beyond to take care of me and make me happy. They sent out a new unit quickly, it even took a while for me to install that one because I've been busy and kept forgetting lol. I finally installed the new unit they sent me and it worked flawlessly. It was easy to install. And they gave me the upgraded unit which only takes 4 batteries instead of 6 which was an awesome improvement. I would give them 10 stars if I could. As I mentioned not only did they send me a brand new unit but they followed up and followed up and followed up and followed up until I finally installed it it was able to tell them it was working. I would definitely buy from this company again and again and again. I highly recommend them! ⭐⭐⭐⭐⭐

Looks great, works great, and installation couldn't be simpler. Batteries are MUCH easier to replace than some of the other models I looked at. Very well thought out design.

This is such a great soap dispenser. It's easy to mount, has a modern look, and the newer version is definitely a nice upgrade from the older model (mine broke after 3 years of heavy daily use).It's great how easy it is to adjust the dispensed volume and the new model has a better style battery holder for easy changing. I have noticed that the newer model uses 4 AA batteries instead of 6 AAs like the older model, so you may have to replace the batteries more often if it is used a lot daily.

They do not last long - one failed in under 8 months, the other in under 11 months

Love it.

Good product

This replaced the older version which I was happy with, it lasted for a long time, the newer version seems to be a better design, it also uses 4 batteries instead of 6, one issue I have is the older version had a metal wall bracket, the newer version has a plastic bracket that is not as robust also the holes don’t align with the old bracket so had to drill a new hole to attach, other than that I’m happy

My need:I have young kids that love to wash their hands. Actually, to be more accurate, they love to make bubbles. They had broken countless pumps or moved them to random locations. I decided that I would get a wall mount to help remain in a fixed location and to also reduce transmission. They quickly picked it up, AND they don't waste soap (since they can't just dump into the sink)The guest bath and kids bath have these installed and work great!The wife has fallen in love with it too and that is always a win. Although, now she wants more in less-than-necessary locations.Pros:I purchased 2 of these and one of them had a dead pump. Customer service immediately sent another one before I even packaged the dead one to return.The polish of stainless steel looks really nice and I love that it has an anti-theft feature (ie: you can't just slide it off of the wall, but have to perform a couple mechanical steps)Dispenses the perfect amount of soap. This can be altered during setup by following the directions. The minimum default amount happened to work for the kiddos.Neutral/cons:Getting the mounting plate off is the most difficult part. Borderline frustrating, and it of course isn't as rigid after install. Would probably be helpful if they included a tip in the instructions, but there is no mention of the back-plate until install.The top easily comes off when set in the mid-point of the labels on-off. I don't recall there being instruction on this either.On-off labels really didn't mean anything for either of my products. They don't turn on or off the device, and having it set to off didn't allow the top to come off either. I think there is supposed to be adjustment there, but I actually prefer to turn on and set dispense amount to forget about. So it works out better for my situation. (I imagine this is probably a common problem, but customer service should be able to help adjust the turn to function in the correct way)The only remaining design "flaw" is that the dispense location is at the very front of the device. The normally isn't an issue, but the only locations that I have to mount in my bathrooms forces the hands to approach from the side of the device. So adults tend to go to the center rather than the front.Been thinking about adding some icon, engraving, or stickers to help lead hands there. Really a user issue at the end of the day.Hope this helps! I know it helped us!