How to prevent the water streaks?

It is normal for minor water streaks during using and it will usually dry within 3-5 minutes. For best cleaning results, make the final passes by pushing the vacuum forward instead of pulling backward - this ensures the wiper bar functions correctly.

How often should I replace the roller brush？

It is recommended to replace the roller brush every 3-6 months to maintain good cleaning performance. Long use causes the roller brush's diameter to decrease, reducing water absorption.

How to maintain wet dry vacuum to avoid odors？

A.Please always run the self-clean function and empty the dirty water tank after each use, B. ensure the brush and filter are thoroughly clean and dried before start using, and C. replace the filter every 3-6 months for optimal cleaning efficiency.

How to clean the dirty water tank to avoid odors?

After the self-cleaning, please A. remove the dirty water tank, then B. pour out the dirty water and garbage. And C. refill it with clean water and use a cleaning brush to scrub the inner wall, then D. rinse the tank to ensure it is clean.

Can I use other brands of cleaning solution?

To avoid potential damage, please only use Dreame cleaning solution which is specially formulated and tested for your machine, as other brands may contain harmful ingredients that could affect internal components.

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✨ Clean smarter, not harder with the Dreame G10! 🧼

FLAWLESS FLOOR CARE - Safe on hardwood, marble, and exotic woods—deep cleans without a scratch.
FRESH WATER EVERY TIME - Dual-tank system separates clean and dirty water for hygienic mopping.
HANDS FREE MAINTENANCE - Self-cleaning brushes and automatic charging keep your device ready to go.
ALL IN ONE CLEANING POWER - Vacuum, mop, and broom combined to declutter your cleaning routine and closet.
EFFORTLESS WET DRY CLEANUP - Tackle pet hair, dust, spills, and sticky messes in a single pass—no pre-sweeping needed.

The DREAME G10 is a cordless wet-dry vacuum mop designed for professional-grade cleaning on hard floors. It combines vacuuming, mopping, and sweeping in one device, features a dual-tank system for fresh water use, offers up to 30 minutes of runtime across three power modes, and includes an auto self-cleaning and charging dock for effortless maintenance.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.