SharkCS110EM Corded Vacuum Cleaner, Ultra Light, Rotary Steering, Powerful Deep Cleaning, Floor to Ceiling Versatility, Converts to Handheld Vacuum Cleaner, Carpet and Hard Floors, Green

I bought this Hoover for my elderly dad who lives far away from me in the uk. It was delivered (from USA) in a week but disappointingly it came with an American plug. He was very upset. I will need to order an adapter for him. I also thought / hoped it would cone with the small nozzle attachment but it didn’t. I have bought several of these hoovers over the past 20 years and it has always come with this extra nozzle for cleaning edges of carpets & floors. It is my fault but just making you all aware. I hadn’t realised I had bought it from America. He hasn’t been able to use it so I cannot say if it works or not but in the past I have always found these hoovers to be very good.……. I ordered a usa to uk adapter and it arrived today. My dad plugged it inn& switched it on and the whole thing blew up with a loud flash & bang giving him an electric shock. He is very upset - understandably. It could have killed him. I’m sure it is all my fault for not understanding that I could not use it in the UK but I am pleading ignorant and stupid as I was using my normal Amazon UK website and I’d hadn’t realised that I was ordering an American product that was coming from America that would not be safe to be used in this country even with an appropriate US to UK adapter And also a huge waste of money of £125 when money is in such short supply at the moment for everyone I feel so stupid, so embarrassed and so ashamed I feel like I’ve been completely scammed. Why is life so hard sometimes? I was just trying to do a favour for my elderly father by treating him to a new Hoover because his old one is broken. I cannot believe how badly this has all turned out. At least he is okay after the shock - as it all could’ve been so much worse, it doesn’t even bear thinking about.