I'm very frustrated. the plastic shelf holders are not snapping and staying closed what am i doing wrong?

The clips don’t snap together all the way closed until you push the shelf down onto the clips. The gentle force of that shelf push is what closes them. Just make sure you attach the clips with the “top” and arrow facing up and just above the single grooves of your choice…not one of the double grooves…on the pole then slide them down the pole a little until they snap into that single groove. And be sure to slide the shelf on with the lip facing down. It’s too bad the directions don’t explain this about the clips because our brains think the clips should snap completely together when attached to the poles.

What is the diameter of the posts?

I don't know what diameter the other sizes are, but the 30" three tier shelf is only 3/4" diameter. I went off the previous answer when I bought three of these. Boy was I fooled when I received 3/4" poles. Smh!

Is it possible to turn the shelves around so that the edges of the shelves have a lip?

The answer is that you should not unless you are not planning to put much weight on them. The HOLES in the Shelves for the Brackets (standards) are Trapezoidal in shape. They are designed to work like Wedges with the Plastic Bracket pieces. The more weight is added to the shelf, the harder the bracket pieces are shoved together so they GRIP the Shelves ONTO the Poles (shelf stndards) keeping them in place. If you turn the shelves UPSIDE down, the Wedge Functionality is defeated. They will not be Nearly as sturdy and will be prone to Slipping down the Poles. Could you get Lucky and have them Not slip? Well Yes, if not much eight at all was on each shelf (30 to 50 Pounds). But assembled correctly, these should hold 350 pounds per shelf with NO Way to slip. Lessons learned from Ancient Egyptians, Romans, and Greeks. A KEYSTONE in an arch is the perfect example.

Are these the industrial size poles that are 1" so I can use shelves I already own?

Yes. They are 1” poles. I have 6 of the 14x30” 5 shelves units. I almost bought the wrong clips to add extra shelves because of the irresponsible answers given on here. So glad I measured and found that the poles are 1”!

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⚡ Elevate your space with strength and style—because your storage should work as hard as you do.

EFFORTLESS SETUP - No tools required—get your rack ready in minutes and start organizing like a pro.
HEAVY DUTY STRENGTH - Supports up to 1,750 lbs total—store your heaviest essentials with confidence.
PRECISION STABILITY - Built-in leg adjusters ensure perfect balance on any surface, keeping your items secure.
CUSTOMIZABLE STORAGE - Height-adjustable wire shelves let you tailor your space in 1-inch increments for ultimate flexibility.
SLEEK DURABLE DESIGN - Chrome-plated steel construction combines industrial toughness with modern style.

The Amazon Basics 5 Tier Steel Rack offers a robust 1,750 lbs total load capacity with five adjustable wire shelves, each supporting up to 350.5 lbs. Its chrome-plated steel frame ensures durability and a sleek finish, while tool-free assembly and leg adjusters provide convenience and stability. Measuring 36 x 14 x 72 inches, this rack is ideal for professional-grade organization in kitchens, offices, or industrial settings.

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Color	Chrome
Size	5 tiers
Manufacturer	Amazon
Included Components	No
Material	Alloy Steel
Item Weight	12.7 kg
Care Instructions	Hand Wash Only
Finish Types	Powder Coated
Number of Shelves	5
Chlorine Removal Rate	certified frustration-free
Assembly Required	Yes
Product Dimensions	91.44 x 35.56 x 182.88 cm; 12.7 kg
Package Weight	13.65 Kilograms
Batteries Required	No

Amazon Basics 5 Tier Steel Rack, Shelf, Metal Rack, Kitchen Rack, Load Capacity: 1,750 lbs (794 kg), Width 36.0 x Depth 14.0 x Height 72 inches (91.4 x 35.5 x 182.8 cm), Chrome

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