Why the remote control not operating properly or not responding at all?

Make sure there are no obstructions between the Bob and Brad foot massager and the remote itself. The foot massager remote controls use infrared (IR) technology, which means they need to be aimed directly at the device you want to control. If there is an obstruction between the remote and the foot massager you're trying to control, your commands will not work. - Bob and Brad Team

Why the foot massager painful?

Massaging your feet should feel good, or a little uncomfortable, but not painful. Start without the air pressure and increase the knead intensities of the Bob and Brad foot massager as you are getting used to it. Avoid massing your very sore spots. It’s always good to warm up your feet with light massage, letting blood flow to the area. You may want to use a small amount of moisturizer for the massage. The Bob and Brad foot massager is developed by physical therapists and intentionally built to improve patient recovery and for relaxation. we proudly offer our own 100% Satisfaction Guarantee on every Bob and Brad products. We want you to be completely satisfied with us. We are customers just like you. We know how hard it is to be heard when something you spent money on isn’t working out perfectly. Please reach out to us with any questions you may have and we will get back to you within 24 hours.

How to insert the stand accessory?

There are two holes here, there are two pints, put them in, and they will lock in, and you can't take it out unless you pull a little bit, but they'll stay in nicely.

ASIN	B0BYNPK8NL
Best Sellers Rank	#496,120 in Health & Personal Care ( See Top 100 in Health & Personal Care ) #2,119 in Electric Foot Massagers
Brand	BOB AND BRAD
Colour	Black
Country of Origin	USA
Customer Reviews	4.3 out of 5 stars 1,581 Reviews
Item Dimensions L x W x H	38.1L x 30.5W x 17.3H Centimeters
Item Nype Name	electric-foot-massagers
Item Weight	5.29 Pounds
Manufacturer	BOB AND BRAD
Material	Plastic
Model number	827
Power Source	Corded Electric
Product Dimensions	38.1L x 30.5W x 17.3H Centimeters
Style Name	Modern
UPC	860011624431
Unit Count	1.00 Count

BOB AND BRAD Lite Foot Massager Machine with Heat, Shiatsu Deep Kneading, Multi-Level Settings, Electric Feet Massager Delivers Relief for Tired Muscles and Plantar Fasciitis,for Men Size 12

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