eufy Baby Monitor E20, 2K Resolution, 5'' 720p Display, Hybrid Connection, Wi-Fi & No Wi-Fi Control, Pan-Tilt, 4× Zoom, Night Vision, Built-in Battery Camera, ANR, Smart Alerts, 24/7 Recording

This is my second Eufy baby monitor that we have had in the last 2 years. Our original one (the older model) began to lose connection so I decided I wanted to upgrade to the WiFi model. The picture quality is excellent and the screen size is perfect. To my disappointment, the camera did start to lose connection and would only reconnect if I would go in to my son’s room and power the camera on and off (similar to other reviews), After dealing with this issue for a couple weeks I reached out to their customer service to request a replacement. They were extremely understanding and had a replacement to me the following day and provided a return label for the camera that was disconnecting. The replacement was disconnecting almost immediately so I was obviously very irritated at this point and requested a refund. Their customer service was very responsive and apologetic and was willing to refund me and take back both cameras. Luckily before I returned the camera there was an update that came out to fix bugs and connection issues. Since that update we have not lost connection one time. I contacted customer service again with an update and they were happy that it was now working and want to review the camera that was malfunctioning to find the root of the issue to make quality improvements. I was ready to leave this brand but because of their customer service and their ability to acknowledge the issues and wanting to make improvements, I will remain a Eufy customer for all of my baby monitor needs.

This is an excellent product in every way. Here I compare and contrast it to the “Babysense 5.5” 1080p Full HD Split-Screen Baby Monitor, Video Baby Monitor with 2 Cameras and Audio, 6-Color RGB Night Light, 1000ft Range, Two-Way Audio, 4X Zoom, 5000mAh Battery,” which I bought first but am returning. One principal difference is that the eufy is Wi-Fi enabled and the Babysense isn’t. I’m using a two-camera eufy set-up to monitor a kitten nursery, and it’s great to be able to see and hear what’s going on from inside the app, anywhere I have cell or internet service. The app also lets you invite people to look and listen, which is fun. It’s very well done, offering all the controls (and even more) than the supplied monitor. The eufy offers a sharper image and better color rendition, especially in low light. Night-vision is sharper too – very crisp. Everything looks better on the iPhone than the supplied monitor, but the monitor isn’t bad at all. The two monitors are pretty similar in terms of size, appearance and features. Only the eufy allows cameras to be used for nine hours in daylight and five hours of night vision without AC power, which might be useful for trips, but for 24/7 monitoring it’s best to have them plugged in. It’s dangerous to have cords that cats can chew on, but I think the power is stepped down. In any case, I bought plastic spiral cable wrap to enclose them. Focus is better with the eufy. Both brands’ cameras have standard tripod mounts, which is great. There’s a longer lag time between audio and video with the eufy, but it’s livable. Note that in the eufy, if you take a screenshot in Wi-Fi mode, the icon confusingly is a scissors, and that even if you’re zoomed in, the image won’t be. The “baby-seeking” feature of eufy is confusing and seems to work only intermittently. Eufy has four levels of zoom, vs. only three for Babysense. Color-keyed LED scale on Babysense monitor lets you watch for loud sounds rather than having to hear them. The eufy comes with only one camera, vs. the Babysene’s two. An extra eufy camera is $100, but to me it’s worthwhile. Happy to answer any questions.

In the Baby Monitor world there are quite a few options but everything feels stale and outdated. 480p or 720p resolution. Small monitor screens. Making a choice of a closed loop network vs. wifi only options. This Eufy E20 fixes most of that. You now have 2k clarity. A large visual monitor (which I keep forgetting is not touchscreen) and the option to have wifi turned on and off. The flexibility is great. This is a big upgrade from my DXR-8 camera. However I think the software/firmware needs some love. I notice dropped connections which does NOT automatically resume, you need to click a button on the monitor to manually reconnect. Now if you are paying attention to the camera this is fine, but what happens when you are sleeping and it loses connection and now you don't get video or audio of your baby. Thats a big issue. The camera needs an automatic retry feature to fix any connection issues or a software/firmware patch needs to come out to fix this! I also have not yet tried 2 cameras. I will update my review when I buy a 2nd baby monitor and report back how this operates when you have 2 cameras on 1 monitor.

If I could give it zero stars I would. The monitor stops working all the time. Three dots appear like the video is buffering and the screen freezes. There is no indication that it’s about to stop working. So in the night, you can’t actually monitor your baby. You wake up, the screen is frozen, and when you reset it, your baby is up and awake. You have no idea when they woke up or if they needed you in the night. Biggest baby purchase regret.

Summary: We have used and tried many different baby monitor brands and this Eufy E20 is one of the best available. Pros: - Support 24/7 recording via SD card storage - 2K resolution - Has separate dedicated wireless display to allow you to watch your baby anywhere (frees up your phone) - Support pan and tilt - Has built-in white noise function. - Night vision works great. Neutral - Cost a little bit more than entry level baby monitor, but in our opinion is worth it. - App is not as intuitive as some of the other top competitors in the market (took us forever to find the 24/7 recording history in the app).

So impressed with how well this is working. Great video quality, battery life and features. Temperature readings and noise alerts are great. Love that it’s both battery and wall socket powered. Exactly what we needed. Would recommend to anyone with a newborn.

Great camera. Really clear. Easy to use.

Câmera falha muito e perde conexão com a tela facilmente. Ben chora e a tela não acende e não passa o som do bebe

جهاز رائع، الشحن مدته مقبوله وفيه رؤية ليليه واضحه جداً يعيبه انه مايجي مع حامل متحرك للمساعده في التثبيت في اي مكان لذلك لابد يوضع في مكان مناسب عشان يكون التصوير واضح.

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