Prestige 1.7L PKGSS Stainless Steel Electric Kettle | 1350 Watts | Glass Lid with heat resistent handle | Single Touch lid locking |Automatic Cut Off | Silver

Superb product

Okayish.

I bought the 1.7L kettle with the glass lid. I used it to boil water only 2-4 times a day. The auto-switch stopped working after 2 months' use. This is not an isolated case - check the reviews tab "stopped working". Most of them are about the auto-switch not working. Extremely poor quality and practically unusable. I hang around for the water to boil and switch off the main. Otherwise, the kettle handle overheats to the point that you cannot touch it with a bare hand. Also, it is extremely dangerous. I liked the metal body but the steel is thin which I could live with. However, the design of the lid (comes off totally) does not work for me. If you tilt the kettle too much for pouring, the lid (heavy and glass) will topple off onto whatever is below it. I wanted to know about the warranty terms. I called their Helpline number. An electric kettle is listed as something you need to carry to the service centre. Unless you are a senior citizen in which case, I do not know what happens. They will give you the address. You take it physically to the centre with the warranty card provided along with the purchase. A technician will then inspect it and then advise you further. What happens after that is unclear: something to do with the head office will be informed, etc. You definitely do not get a replacement and I'm unsure whether they will take it in for repairing, ask you to come back or go elsewhere, how long repairing (if it happens) will take, etc. My take is that the process is as cumbersome and tiring as possible to discourage people to avail the service. After all, buying a new one will be overall a less hassle. Of course, I will send mine to the bin and avoid all Prestige products.

I love the product I purchased. It’s very easy to handle and also portable. I find it handy and useful.

Nice product,but can be improved.handle is very fragile,and container is also very lower grade.sometimes water leeks from bottom side,autocut is working ,and capacity is good.overall good.

I like the shape of kettle, makes it easier to clean , not taking time to heat (boil water). Came with a glass lid which looks great . But it came with some black spots inside the kettle. Although It is not affecting anything .

The whole idea of steel jug(kettle )is good, especially the glass removable lid great for cleaning & usage. I expected steel screw on the glass lid attached to the plastic handle, but using aluminium there wasn’t a good idea according to me. About the steel jug(kettle) base i thought it would be a single sheet of steel without joints, having joints is not suitable for cooking and cleaning. Food or anything cooked in that would get stuck in the joints is my thought. Hope Prestige values our reviews & improves the design further.

Band ho chuka he