What is the difference between digital zoom and optical zoom?

This ptz camera support digital zoom, when you zoom in/out, the camera image will blur, but the image of optical zoom camera still clearly.

How to setting motion tracking?

Go to live view interface on the App--click setup icon--motion detection alert--turn on motion tracking option.

Why the camera can't connecting to wifi?

PTZ camera not support 5Ghz WIFI, if your camera is 2.4G, please reset the camera, connect the camera to your router via network cable.

Does the camera need a power adapter? or using solar panel?

Yes, it not battery camera, must be connecting the camera with power adapter.

How to make the camera work with Alexa or Blue Iris?

We have upload a video to product picture, you can refer the video to make it work with Alexa, but it can't works with Blue Iris.

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🔒 Elevate your security game with 360° smart surveillance—because peace of mind is non-negotiable.

REAL TIME TWO WAY TALK - Engage instantly with visitors or deter intruders via built-in mic and speaker from anywhere.
ALL AROUND SURVEILLANCE - Seamlessly monitor every angle with 360° horizontal and 90° vertical rotation—never miss a moment.
WEATHERPROOF DURABILITY - Built tough with IP66 rating to brave rain, dust, and harsh outdoor conditions without compromise.
VIVID COLOR NIGHT VISION - Floodlight-enhanced full-color night mode ensures crystal-clear images even in total darkness.
SMART MOTION TRACKING ALERTS - Auto-tracks moving objects and sends instant app notifications—stay ahead of threats 24/7.

The Hiseeu 5MP 360° Pan Tilt WiFi Security Camera offers ultra HD 5MP resolution with full 360° horizontal and 90° vertical rotation for comprehensive outdoor monitoring. Featuring IP66 waterproofing, two-way audio communication, color night vision with floodlights, and smart motion tracking with instant alerts, it ensures robust, real-time protection. Compatible with 2.4G WiFi and supports cloud or SD card storage up to 128GB, this camera empowers remote monitoring via PC or mobile app anytime, anywhere.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.