Question 1

I followed directions to change the combination and it’s still won’t unlock. is there anything i can do or am i stuck with a box i can no longer use?

Accepted Answer

Hello Tami, we met several guests. When they changed their password, they accidentally placed it on the wrong number instead of the number they wanted to set, but at this time, they always thought it was set to the correct number, so they couldn't open it with the password they thought in their heart. the number is not big size, it's need carefully when change the code.i sent you an personal email, please check.thanks for your time.

Question 2

Changing code

Accepted Answer

. 
SETTING THE LOCK - Initially your lock is set to the default code 000. This will allow you to reset the code to a new three-digit code of your choice. Turn the lock over onto its backside and look for a small post on the lower left side. The post will be in the default position A. - To create a new code, simply push the post over to position B. Now turn the lock back over to the front side. Press down on dials and rotate numbers to your desired three-digit code.Note: the three-digit code MUST be aligned to the middle hash mark in order to set. We suggest that you immediately write down your new code and keep in a safe place before proceeding to the next step. - The final step is important to lock in your new code. Note: keep the dials on the lock set to your new code while following the next step. Turn the lock over again to the backside and push the post back to position A. Now your lock is set to your new code. 
RESETTING THE LOCK - Anytime you want to change the lock to a new code, turn the dials to your last working private code and follow the steps for setting the lock.

Question 3

How do i change the code from 000? No instructions included

Accepted Answer

Hi Zeny, Good day. We sorry that The instruction manual was omitted in the packaging of your order.  
SETTING THE LOCK - Initially your lock is set to the default code 000. This will allow you to reset the code to a new three-digit code of your choice. Turn the lock over onto its backside and look for a small post on the lower left side. The post will be in the default position A. - To create a new code, simply push the post over to position B. Now turn the lock back over to the front side. Press down on dials and rotate numbers to your desired three-digit code.Note: the three-digit code MUST be aligned to the middle hash mark in order to set. We suggest that you immediately write down your new code and keep in a safe place before proceeding to the next step. - The final step is important to lock in your new code. Note: keep the dials on the lock set to your new code while following the next step. Turn the lock over again to the backside and push the post back to position A. Now your lock is set to your new code. 
RESETTING THE LOCK - Anytime you want to change the lock to a new code, turn the dials to your last working private code and follow the steps for setting the lock.
Thanks so much for your time.

Question 4

Can this be hung on a wall?

Accepted Answer

Hi Sir,Good day. The medicine lock box can't hung on wall,it's portable,use for food refrigerator locking or anythings storage,but it could be stackable to save space,it's not easy to dump.Thank you for your attention.

Brand	SANIDIKA
Color	Clear + White
Material	Plastic
Special Feature	Lockable box
Style	Locking lockbox
Recommended Uses For Product	Bathroom
Product Dimensions	11.9"L x 9.3"W x 7.6"H
Capacity	3.6 Gallons
Closure Type	Bandages
Item Weight	2 Pounds
Opening Mechanism	Hinge
Shape	Rectangular
Pattern	Solid Lockable Box
Number of Items	1
Storage Volume	3.6 Gallons
Number of Compartments	1
Unit Count	1.0 Count
Item Package Quantity	1
Material Feature	food safe
UPC	755419520600
Manufacturer	Yuyao Gogle Electric Appliance Co.,ltd
Item Weight	2 pounds
Item model number	6808W
Material Type	Plastic

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