Business Outside in: The Power of Putting Customers at the Center of Your Hardcover – Illustrated, 28 August 2012

Name: Business Outside in: The Power of Putting Customers at the Center of Your Hardcover – Illustrated, 28 August 2012
Brand: Harley Manningkerry Bodinejosh Bernoff
Price: 26529.00 HUF
Availability: InStock
Rating: 5 (2 reviews)

Product ID: 286867812

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Outside In: The Power of Putting Customers at the Center of Your Business

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Reviews

M**N

Must READ, without reading this book, you don't know anything about customer experience

This book is a foundation for anyone want professional career in customer experience. It will provide you with the wisdom and the system that will make your company shine against your competitors in the market. And a real applicable examples from different industries that implemented customer experience Mentality which increase your warrence, knowledge, mindsetIt is a one of the basics book in the Customer Experience Professionals Library

24.06.2024

H**I

Amazing CX book!

This book should be taught in schools to teach people about customer experience. A great reference, structured with many real life examples. A must read if you are pursuing the CCXP exam

10.11.2023

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