To program picture buttons. Instructions say lift receiver, push pic and hold for beep, dial number and push pic. Just makes a call, no # stored??

You described the programming procedure correctly, so it should be saving the number and dialing out when you press the photo button. If it's not doing that, let us know and we will get this resolved.

Senior facility Dial "9" question. Can you program the phone to dial 9, & wait x seconds, before dialing the number. Needs to go thru a phone system

Yes, you can program the phone for that function.

What do you mean by "Hands-Free"? Will it dial via voice command?

No it won’t dial with voice command. Hands free was not the best phrase to use. It just means you can make a call without picking up the hand set.

Can you use memory buttons and if they want to just dial a number can you do both? I dont have to chose one or other?

I just gave this phone to my elderly mother who has hearing, sight and dementia issues. She LOVES it! You can use the key pad to dial a number with or without the 6 preset speed dials being programmed. It is a little time consumer to find and size photos to a 1"x1" size but it does make the phone very easy to use.

ASIN	B07Z9L4S8L
Answering System Type	Microcassette
Best Sellers Rank	#69,693 in Office Products ( See Top 100 in Office Products ) #151 in Landline Phones
Brand	smpl
Color	white
Customer Reviews	4.0 out of 5 stars 1,922 Reviews
Dialer Type	Single Keypad
Enclosure Material	Plastic
Is there Caller ID	No
Item Dimensions	8.75 x 9 x 2.75 inches
Item Weight	0.8 Kilograms
Manufacturer	smpl
Material	Plastic
Multiline Operation	Single-Line Operation
Power Source	Corded Electric
Telephone Type	Corded
UPC	628857560104

smpl Hands-Free Dial Photo Memory Corded Phone # 56010, One-Touch 6 Photo Buttons, Amplification of Incoming Calls, Big Button Keypad, High-End Durable ABS Plastic and Button Construction

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