Yes, it is washable. A gentle hand wash in cold water is recommended.

Is this bag floppy or does it stay upright when placed on the floor

Balanced, too much upright dont look good and dont fit everywhere, it take the shape of the product we keep in, not to upright and not too floopy, good bag with strong stiches, balanced one.

How much weight it can bare?

We have tested the bag and the detachable hooks for 30kgs of weight without any issue

In case of defect how to reach out to your customer service?

In case of defects in products purchased from amazon, best option is to return the piece and get it replaced with another.

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FATMUG DT Transporter - Dark Grey Grey

Product ID: 261554653

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🎒9 organized pockets for effortless packing

💧Water & tear resistant oxford fabric

📏Expandable 40-47L capacity

Description

🎒 Travel smart, pack sharp, and never miss a moment!

LIGHTWEIGHT YET STURDY - At just 950 grams, carry your essentials without the bulk
PACK MORE STRESS LESS - Expandable design lets you switch from 40L to 47L in seconds—space when you need it
EFFORTLESS ORGANIZATION - 9 dedicated pockets ensure everything has its place, no more digging around
BUILT TO BRAVE THE ELEMENTS - Durable, water-resistant oxford fabric keeps your gear safe rain or shine
VERSATILE FOR EVERY JOURNEY - From business trips to weekend getaways, this duffel adapts to your lifestyle

The FATMUG Overnight Travel Duffel is a large, expandable 38-45L polyester bag designed for men and women. Crafted from durable, water and tear-resistant oxford fabric, it features a lightweight 950g build and multiple compartments—including 9 pockets—for superior organization. Its expandable zipper system offers flexible capacity, making it perfect for weekend trips, business travel, gym sessions, and outdoor adventures.

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