Steelcase Leap V2 Office Chair - Remanufactured by Crandall Office - Ergonomic, Fully Adjustable, 12-Year Warranty, Black Fabric - Premium Work & Home Office Seating

The chair arrived very quickly and was easy to assemble with the included instructions. It was significantly cheaper than a new version, and it was in excellent condition. Only signs of wear were some minor scuffs on the base near the casters, which don’t affect function and you can only see if you flip the chair upside down. The replaced cushion is very comfortable, which was a concern I had about some of the reviews for the chair straight from the manufacturer. There is a lot of adjustment options compared to cheaper office chairs. The arm pads were a bit hard for my tennis elbow, but I placed some cheap memory foam covers over them, and they’re perfect now.

The Leap V2 is a tried and true office chair that's been on the market since 2006. Before purchasing I read posts from people who have been using it for 15+ years, and some other chairs from Steelcase for longer. So I have no worries about the longevity of this chair. Adjustable lean, height, 4 way arm rests, lumbar, etc. As for this product specifically, the Crandall Remanufactured Leap V2, I couldn't be happier. They actually IMPROVED it with a slightly thicker cushion and more durable fabric, on top of all the parts they completely replace. As a result, it looks fresh and brand new, and comfortable for hours. Overall, it's a great value on a very functional chair.

I’ve been using this chair for a few weeks now, and overall I’m really happy with it. The comfort is top-notch — great support for long hours, and the adjustment options make it easy to dial in the right fit. Size-wise, it works well for my setup and doesn’t feel bulky. Stability is decent, though there’s a bit of wiggle in some parts that doesn’t quite match the premium price tag. For $700, I expected a bit more solid build quality. That said, it looks sleek and professional, and the firmness is just right — not too stiff, not too soft. If comfort is your top priority and you don’t mind spending a bit more, this chair delivers. Just be aware that the build might not feel quite as high-end as the price suggests.

I had been looking into Steelcase chairs for a while but was really hesitating on which one to get. Ultimately, my search led me to Crandall Office and the reviews made me take a shot. It's a great chair. I really like the adjustability and it's super comfortable for long sessions. I do wish I'd gone ahead and gotten mine custom, with a green upgraded fabric and maybe the extra back padding. There's nothing wrong with it as is, but if I'd been a bit more patient, I'd have been happier with the appearance.

For years, I had one of those "big and tall" executive chairs that killed my back over time. It was so soft that you could sink into it like a couch. It was high time that I got something new and more supportive. I settled on getting this chair after trying out the Leap at my local Steelcase store. The one at the store seemed to have excellent back support and adjustability, so I was excited to try this at home. To be honest, it was a big adjustment for me coming from a soft chair. I used to get really sore from sitting for 1-2 hours. My main hobby is gaming, so I need to be able to sit for 6+ hours at a time. I ended up buying an extra seat cushion to throw on top of it when I had long gaming sessions. After a few months though, I stopped having this issue. My body got used to the firmness of the seat, and now it feels quite comfortable to relax in all day without the extra cushion. My back feels so much better now. I'm very glad that I stuck it out long enough to see the benefits. Some nitpicks: I didn't like the hard plastic arm rests and the seat fabric, which felt too abrasive against my skin when wearing shorts. I fixed these issues by getting arm rest pillows and a new seat cover with a softer texture. These made a huge difference in my level of comfort. I'm also in the process of ordering a Leap headrest to give my neck more support. Overall, I'm quite happy and would recommend this if you're looking for a good back support chair. You just might have to give it time, or make a few tweaks, to find the best comfort.

Like many of you, I did a lot of research before making this purchase. Even though I didn't go with them, you have to thank BTOD for their quality content and even letting me know that this who remastered Leap thing existed. After watching many videos and reading opinions all over the internet, I decided to go with Crandall. BTOD has a lot of reviews saying it takes a while to get the chair, and I didn't want to wait so Crandall it was! Seeing I could buy through them on Amazon, as a Prime member, was even sweeter. After purchasing, it was said I wouldn't get the chair for around 2 weeks but I came in less than one. Now to the chair. It's perfect. I haven't had it long so I can't speak to long term, but I can say that it looks brand new all around and performs amazingly with no problems. Assembly took around 10-15 minutes with everything mostly put together already. The fabric is all brand new, and you can tell the seat looks a bit more substantial than the regular Leaps in the videos due to Crandall replacing the padding. The chair itself is much heavier than it looks and it's obvious immediately that this thing is the real deal compared to the $200 cheap ones I've been using. I'm 5'8 170 with short legs and the chair is able to fit me just fine. Due to the other adjustment options, like the seat sliding, this could definitely accommodate a much larger person as well. Great chair. Great company. Very happy with my purchase. Will update if something happens or in 6 months and a year since that matters for an every day office chair.