High Tech Pet MS-5 Automatic Pet Door Collar from Brand - Water Resistant - Rugged - Light Weight - Long Life Battery Included - Directional Ultrasonic Signal - USA Customer Service

Arrived quickly and worked as intended, all good!

My golden retriever had her Collar on and splashed in the river. It was not submerged and it stopped working. Had it only for 25 days and the company replaced it. My other dog has had hers for three months and no issues. It works great with their electronic dog door and the dogs love it as they could go in and out to the backyard as they please

***Seller was very generous and sent a message back offering a full refund … And I understand it’s machine made and things happen! This collar lasted from October to December 6 th. Very expensive and worked for approximately 1 month ! We occasionally have to buy a new one. She’s 5 but at least they last more than a month

These work good, however they are not waterproof. They can withstand some water but will stop working if left in water for too long. I have two dogs. Ozzy will jump in the pool and jump back out. His collar has never had an issue. Willow likes to stand in the water for several minutes. I dont have the collars super tight so they tend to fall to the bottom of their necks which then puts the sensor in the water. I’m on the 3rd collar with Willow. I’m assuming that they shorted out due to the water. I used my food saver to make an airtight pouch for the collars, and haven’t had an issue for since. I returned the first shorted out one through Amazon. The 2nd one, I contacted customer service and they immediately sent a replacement. My Scottie’s are now happy that they can go in and out whenever they want. Which makes me happy and not frustrated having to get up 20 times in the evening.

I can't live without my Hi-tech Pet door and the collars that's control it. I have one for my dog and one for my cat. They make life so much easier! They can go into the fenced yard whenever they need (or want).

Details: Purchased - 2013 Model: PX2- Large Dogs: Doberman (dog breed should definitely be taken into consideration for wear and tear potential) Story: I dont write many reviews, but I have come to a boiling point with High Tech. Reader be warned. I will try to be as neutral as I can. Door has an over all good construction and works for its purpose. Up, down, locks. Easy enough? Over my now four year span with this door i have done the following: Replaced the bolts that hold in the door with larder more heavy duty to have a better seal and strengthened the door significantly. I had to do this after a power outage and the battery backup i had purchased failed (bad battery from high tech) My 80 pound lean dobby decided he didnt want to stay outside in the rain to he kept jumping on the door till the dog door backing busted off. He then dried himself off on the couch after coming in. Door bolts replaced and that issue is no more. Kicking the door in would be a challenge after that. Bad /Mixed parts: Iv had to replace several parts on this door. Motor 2x, sensors 3x, and main board 2x (once due to new motor not being compatible with the old one, via high tech diagnosed that) This is war and tear damage from having dogs CONSTANTLY in and out. I can let that slide on the review rating. "is what it is" cost Sensors: Sensors are horrid. Iv since day one had to keep the sensors on MAX for the door to open 12 inches from the opening. Same from outside. Otherwise the door when they are smack dab in front of it would not open. So after a few years of doing this and some extra parts I added in a second sensor and mounted it on the side. Totally fixed the range issue by adding a new LOS (line of sight) Collars: Ok so now comes the hate speech. Im NINE collars deep at this point. Yep, NINE. 9. 09. 1,2,3,4,5,6,7,8,9. I have doberman. They run, jump, rough play with each other, and so on. These collars break like the cheap plastic they are. Now due to my own collar modifications the last 3 have lasted 4 times longer then the rest. Modification: I take the collars and wrap them in Silicone Rubber Self Fusing Tape around all the edges and the middle. I then I take an exacto knife and cut out the silver sensor, test button, and led light. This then gets attached with zip ties to their collars. As you can see this becomes a PAIN in the ass when you need to change the battery. Inevitably the collar breaks or stops working over time. High Tech PLEASE FOR THE LOVE OF DOG GET YOUR COLLAR FIXED. You say on your website: "Plexidor's biggest drawback is its price, a whopping $1200.00! We have no idea why it costs so much or why anyone would spend this kind of money when the Power Pet door, at 1/3 the price, performs so much better, looks so much better and gives you so many more features." Iv seen the reviews for that door and they dont seem to have near as much replacement cost issues as this product. I have my parents and two friends that have purchased this products and we all have the same issue. The collars are total crap in the current configuration. Had i known my "1/3ed price door" was going to cost me over 1000 in maintenance costs to keep the system going I would have never bought this system that now my dogs depend on. It would be awesome to talk to some "engineers" and get this product where it should be. Again now i have to order another collar so 50 down the drain.

These are not durable enough. I have 4 dogs and have had to buy 11 of them over the course of 3 years. Make the attachment point for the lid out of aluminum with a removable loop of different sizes for different sized collars. Dip the entire chipset into a protective coating to avoid water damage. Make it easy to swap out the tiny speaker with a replacement in case of pitch failure. I have some that work but are probably slightly off pitch and do not get recognized by the unit. I wish it used a more common battery that is rechargeable AAA instead of a flat one. Cool piece of tech but it needs some improvement for the price I’m paying not to train dogs to use something else. If you have any kind of budget or ability to train your dog to do something else there is no reason to get this at all because it’s simply a money pit.

I was surprised at its size. Our lil guy doesn't seem to even notice it. The ONLY thing I do not like, is that the manufacturer, chose to create a "casing" for the battery, thereby highly increasing the price of the battery. Fortunately, I was able to find others on the internet who also hated this and were able to use a standard battery (I can't remember the number now) and they used an Exacto knife to remove the special "casing" that the factory uses. Being careful not to destroy it. They, they found another battery that is the same size and specs. They put the casing back on, and while no one seems to be able to spot weld it again, taping it seems to work just fine. I was able to order some extra batteries from E-bay that were at a more resonable price. But when it comes time to replace, I'll try to removing the case thing. ;)

a big improvement on the older version. if you have snow, and a dog that loves to play in it, spend a few extra dollars for this unit, it will last longer and wont get broken apart for doggy snow bank or back yard grass neck rubs, The biggest issue with all there collars is that metal disk sitting out front. Static from dog rubbing self on rugs has burned 2 units out, so I need to keep a spare on hand.

Didn't appreciate not being informed that I wasn't going to receive two of them, only received one. I have two dogs !

Pleased to see that the company is now making the actual collar with a "breakaway snap instead of the ring end that they did before. It is still not truly "breakaway though, and a cat could still possibly be hung if they got caught in branches. Over all this is a really good product thoug, and customer support is awesome. will order again when the Demon cat loses her house key!

The collar is amazing works very well the only negative is the band is very thin.