Sennheiser Presence Grey UC (508342) - Dual Connectivity, Single-Sided Bluetooth Headset for Mobile Device & Softphone/PC Connection, with Carrying Case and USB Dongle (Black)

I got my first Sennheiser Presence in 2019, after having freelanced for only 2 years at the time. Business was good then, I had tons of prospect calls a day and something like this was a MUST. I became obsessed with this thing. (Still am, lol) My original model lasted me from July 2019 to Aug 2024. I had to buy this new one once I accepted the fact that, there was no reviving my old one. I could still hear stuff but the microphone stopped working, which really sucked, so that made them only half as useful haha. But having it last me for 5+ years is pretty wild, if you ask me. That comes out to be... $25/year for the best headset ever. WOW.In any case, the new grey one is nice. I like that the ear piece has a soft piece of leather, that's a nice, new added touch. The old ear piece would get a bit painful, after having worn it consistently for HOURS at a time (3+ hrs). Hopefully this improvement will help to avoid that.I don't know how I feel about the new carrying case yet. It looks a bit more sleek, and I suppose it's not nearly as heavy (tbh, it's light AF in comparison, lol). The old one was a brick in comparison to the new one so this is probably a good change. However, I feel like the old one fit in my purse much better BUT it was definitely a brick in terms of weight—it didn't stop me from using it though. I liked how it had a molded space for both the headset as well as the dongle. The cable never fit in the molded space they designated for it though so, I don't blame them for wanting to experiment. The old def looked a lot more sophisticated than the new one. I think if the new one wasn't so wide, and if it more closely resembled the rectangular shape of the old one (the new one is a square), that would be better, since this'll now take up more space in my purse, space that I don't have.I got a little frustrated with the setup (connecting it to my phone, as well as the dongle) but with a quick google search, I was reminded how to put the device in pairing mode and I got it working beautifully.I can't say enough good things about this. The noise cancellation is fantastic, better than the plantronics headsets I’ve seen people use in office settings, and I want to use this thing for everything. I can't even have a long conversation on the phone comfortably without using this! I hate speaker, I feel like it's rude and I hate to think someone might hear that irritating echo, why put someone through misery. And for business, it's great. It's great for zoom calls, great for screen recording videos, just freaking awesome in just about every way.The usefulness of this thing will prove itself to you within a matter of DAYS. I would never want to use anything else. Plus, it's sleek and nice. Apple ear pods look just so lame IMO. Who needs 2 ear pieces? It makes men look like they're wearing earrings. This is simpler and it’s clear what it was designed to do plus it blends in better; it’s not as noticeable and isn’t that really part of the point? These things aren’t meant to be fashion statements and I think it’s a plus that this headset doesn’t draw unnecessary attention.

I had one that lasted 5 years until I ran it through the washer and dryer. I just bought another one.I refuse to get those little earbuds that fall out and need constant charging. You cant hear whats going on around you so they are dangerous when driving and useless at work for conference calls etc.The single bud is excellent. I sat on hours of corporate calls while able to hear others at work. It is great on long trips with Waze on my cell phone. I know where I'm going and we can listen to the car stereo. Those indash guidance systems drive me nuts that way.Noise cancellation is excellent. I took phone calls while mowing the lawn and the other end could barely hear the gas mower.The range is better than any I have seen. I can go upstairs and get coffee without dragging the phone with me. It can talk through 3 plasterboard walls at 30 feet distance.10 hours talk time is necessary if you want it to work all day until you get home and don't want to plug in.It is comfortable to wear.It takes a little practice to learn how to set volume, put calls on hold and take another call. Read the manual carefully, there are 3 volume settings for system, telephone, and music. I turned all mine up. If you don't set them you won't be happy with it.I comes with a little bluetooth usb minidongle for laptop/PC which I have never used. I think it could be used for other bluetooth devices.IF YOU LOSE YOUR EARBUD: Just walk around while trying to connect to the earbud. You will know it is nearby when it connects. You can tell how close it is by how long it takes to connect. I lost it once in a field of grass when it fell out of my shirt pocket. I found it!IF YOU PUT YOUR PHONE DOWN SOMEWHERE: When you connect, the earbud says "phone 1 connected". So, if you put your phone down in a store you can turn the earbud off/on to see when it reconnects. Again, you can tell how far away the phone is by how long it takes to connect.Suggestion: The only design flaw is that the hook is a friction fit into the earbud. After a while, the hole wears out and the earbud can easily fall off the hook and get lost (that is the only complaint I have seen about these). I drilled a tiny hole near the end of the hook and installed a tiny screw so it can't fall off. If you don't have watch screws etc, take it to a watch repair shop and have them put a screw in so you don't lose it.

I was in search of a replacement for my Bose Bluetooth Headset Series 2. I have the Plantronics Voyager 3200 and the Voyager 5200 and was still not 100% satisfied. I wanted something small, comfortable with a decent battery life. I decided to pickup this headset and will say I am really impressed. The headset has 4 different ear sleeve sizes and an ear hook that adjusts up/down and swings forward and backward for fitting comfortably.Both the battery life and noise cancellation are the best out of all three headsets. Every caller has even said they could not tell I was driving and airport background noise is significantly reduced. There also have been zero complaints of wind noise with this headset unlike my experience with the Plantronics. Turning the headset on and off is super easy...all you have to do is slide the gray/silver headset boom.The range is about the same when compared to the Plantronics headsets as it uses Bluetooth 4.0 (which was a little disappointing). Connecting to 2 different phones is also seamless and worked perfectly.What I didn't like was the button presses required to mute a call or rejecting a call. No, hitting 2 buttons simultaneously isn't difficult, I just prefer the single button on the Plantronics. I have inadvertently hung up on a caller trying to mute. My other gripe is no voice caller ID or ability to answer or ignore using your voice.Overall this headset is great and I would highly recommend based on size, comfort, battery life and wind/noise cancellation.