Napoleon P500RSIBPSS-3 Prestige 500 RSIB Propane Gas Grill, sq. in + Infrared Side and Rear Burner, Stainless Steel

I never take the time to write reviews, but I had to for this grill. It arrived in pristine packaging on the correct date delivered by FedEx. A pleasant experience. I assembled it in an afternoon. All the hard parts (firebox, control panel, burners/ignition) were already put securely together. Only had to assemble the base and drop the firebox on top. I did have help from the wife to sit the firebox on top of the cart assembly. I recommend two people for that part so you don’t end up bending a tab or something. Instructions were fairly straightforward. Not a difficult assembly at all. Just take your time.As far as performance, I never knew a grill could be so nice! I am literally blown away. I have zero flame ups and can control the temperature like it is an oven. I love this thing. I am literally inspired to grill more. And I tried the side sizzle zone with a few ribeyes, and it was the best steak I have ever grilled, that is not hyperbole. Just a fact. I can’t wait to try the rotisserie. And the high quality materials used in the grill are top notch. You can tell right away. This thing is a tank and will last a loooong time.Anyway, a very great buying experience, shipping, assembly, and performance. Could not ask for more.

This BBQ has everything you could ask for. The sear station works perfectly and is better than any regular side burner like most BBQs. The rotisserie is a big plus for my prime ribs and turkeys. Nice even cook and lighted knobs. The only complaint I have is the assembly is difficult and definitely takes two people. Even with that, it was not enough to knock off a star.

Edit: Gave 5 stars. Why? Durability. A windstorm knocked this tank over on its side because i didn't have the wheels lock. Not only does it still work but i found that the gimmicky rotisserie actually works unlike the Weber before. Man o' man that's some succulent yard bird!Why not 5 stars? Not all stainless. Also, those front doors and their alignment as others stated in their reviews. DREADFUL!ex Weber fan for almost 40 years. Ditched Weber for the high corrosion rate they blamed on me fertilizing my yard. Guess what geniuses... I've always fertilized my yard. Sad you coach employees to say that as opposed to standing behind your products that really stood on their own for generations!On to Napoleon. Exceptional material quality and tolerances outside of the aforementioned front doors. The rear and side sear stations are no joke! Weber claimed to sear but it was nothing like this Napoleon! I like to Sous Vide poultry and lean pork and then get that char without further cooking.Even heat distribution on exceptional cooking grates. Did i mention that the quality of the cooking grates blew me away? I do not fear having to run the Ace for overpriced Weber components made in China when these fail. As soon as you pull them out of the packaging you know.Igniter system. Seems equal here. Only time will tell however the Napoleon does light quicker. The Weber was never horrible until debris got on to the igniter housing somehow under a flavorizer bar.Wheels. Both Weber and Napoleon are dreadful for the money. Challenging to roll across smooth concrete let alone sculpted patio scenarios. Set it and forget it but why not one up Weber and put some decent poly wheels on these medium to higher end grills?Packaging. Napoleon is the Apple of grill packaging. Very nicely done! Even with a little damage to the top of the box, they anticipated this and was packed in such a way to not damage the grill. No one wants to send something this size back!Shout out to BBQ Guys! Exceptional reseller (resellerratings.com) and happy to do business with now they are on Amazon! Great shipping method BBQ Guys! You spared no expense in a quality worse case shipping scenario! Big and Bulky! Thank You!

Overall, this is an excellent grill both aesthetically and functionally, though we have have only had this grill for 3 weeks. The stainless steel grates and burners are fantastic and feel like they are built to last. The infrared side burner is a great perk of the grill, especially if you like a nice sear on your steak like we do. It gets hot! There are plenty of hooks to hang your tools, both on the inside of the cabinet and on the outside of either side panel. We have not used the rotisserie yet, but are looking forward to exploring this feature.The negatives are: It is a bit on the expensive side for the value. At the very least, Napoleon should include a grill cover for that price point!!! However; setting cost aside, my biggest gripe is the assembly guide is not very helpful (and may not fully represent the current model of the grill). I was able to figure it out by watching videos on youtube. Attaching the side panel with the infrared burner was the most challenging part for me -- you need to have the proper wrench to tighten the screws despite the fact that there are ridges for a Phillips screwdriver/drill.