Question 1

Will this correct my problem with unresponsive bottom center 3 buttons?

Accepted Answer

Yes it will .just remembered it is not a factory screen mine works fine I paid $90 to have it installed at a shop .you can also look on GMParts.com I think it is.It s $400 there but they will ask for your Vin to make sure it fits..I got new head light s from them and cargo mats

Question 2

Does this have the proximity sensors in it

Accepted Answer

No. Replacement screens are not manufactured with proximity sensors, but are manufactured with amber windows which allow movement to be sensed by the proximity sensors, such as your hand approaching the screen. The sensors are attached to the main Cue unit, not the screen. Make sure the replacement screen you are purchasing has these windows which are visible on the screen right below the horizontal chrome bar.  Additionally, don't over pay as they are all made in China.  Most of the less expensive screens have the sensor windows.

Question 3

If my entire screen is unresponsive will this item fix it or do I need the whole radio system

Accepted Answer

Most commonly, it's only the touch screen that needs to be replaced. In very rare situations, a new module is needed. We always recommend attempting the touch screen replacement first as it's a known issue and much lower cost than a module. 
Rest assured, in the event that the screen replacement did not fix your issue, we can sell a complete refurbished CUE system module at 80% discount of dealer cost, while also giving a full refund for the original screen cost.

Question 4

I have a 2014 xts, with navigation, i can hear my radio, but it is froze at the home screen, will this fix the problem?

Accepted Answer

Yes , this OEM will fix all cue screen problems other than a programming problem , take advice i bought this and had it installed for 100.00 ,total cost was 239.00 to me as opposed to 1700.00 at Cadillac

ASIN	B07FCR1NQ1
Brand	Ultima Industries
Customer Reviews	4.7 4.7 out of 5 stars (2,277)
Date First Available	July 9, 2018
Item Weight	13.6 ounces
Item model number	CD298
Manufacturer	CUESCREENS
Manufacturer Part Number	CD298
Package Dimensions	9.96 x 6.81 x 2.05 inches

Cadillac CUE Ultra-Premium Touch Screen Replacement (2013–2020) – Upgraded QuantumCore Chip with Pro-Grade Toolkit – Dual-Mode Chip, HD Gel-Free Display, Lifetime Warranty from Cuescreens USA

Description

Specifications

Common Questions