Tapo TP-Link 𝗧𝗮𝗽𝗼 Wireless Outdoor Security Camera, 1080P, Up to 180 Days of Battery Life, Free Person Detection, SD/Cloud Storage, Spotlight Color Night Vision, No Hub Needed, Works w/Alexa, C402

No UAE PLUG

Tapo App is not able to search wifi 2.4 We have been advised to change the channel to 11 and it worked . Batter not so great, better to buy with solarkit only Thanks TP link MEA team

Technical Support is ZERO. Serious issues with Tapo App specially after the last update on Jan 12 2025. Escalated to the technical support without any resolution.

لايعمل أبدا

Was not charging properly and stopped working wireless

Stopped working after only one month

I’m a senior woman and I had this Tapo cam mounted under my eaves and set up in no time. It’s the perfect solution for being able to have a security cam where I can’t have a hardwired one, and it works just as well as my Ring and SimpliSafe cams that are hardwired. The picture quality is clear, voice is clear, it’s easy to use the app, and it connects easily to my WiFi (thanks to my TP Link Deco system which gave me coverage where I had none (or poor) where I needed to mount this camera). **BATTERY LIFE** - I installed this camera 4+ months ago and the battery is at 73% now, so I can easily believe the claim of a 6-month battery life. Where I have it there isn’t an extraordinary amount of activity like there is with my doorbell camera that goes off two dozen times a day, but it does pick up motion at least 5 or 6 times a day, so I’m really happy with the battery life. I bought a solar panel for it, but haven’t installed it yet because the battery life has been so good. I put an SD card in it, but I haven’t checked it so I can’t say much about that. You can easily set areas to detect or not detect motion, and that feature works really well. I have 3 Ring cams and a SimpliSafe doorbell camera, and this inexpensive Tapo battery cam works as well as they do. ALL of them occasionally drop their connection (so far they all reconnect on their own), so I can’t take a star away for connectivity when practically every device I have has the same random, occasional issue. We’ve had heavy rains, snow/freezing temps and I’ve had no issues at all. It is under an eave, so I can’t say how it functions when fully exposed to the elements. The light is good. It won’t light up your entire yard, but it is bright and lights up the area around it sufficiently, imo. I’d actually give it 4.5 stars if I could because it isn’t “perfect”, but I haven’t found a device that functions “5-star perfect” 100% of the time. What is “perfect” is the battery life and being able to easily mount this camera practically anywhere. I initially had trouble connecting to the camera from my phone, and the app would repeatedly say that the camera was “offline”. I was about to return it, and then I realized my phone had to be on my home WiFi to connect to it. I never used to keep my WiFi on, on my phone, but now I do and I have no problems connecting to the camera. That’s the only difference I can see between this camera and my Ring cameras. My WiFi doesn’t have to be on to connect to them, and I think there’s a setting I haven’t figured out to remedy this. I haven’t seen any other complaints about this issue, so I suspect it's ‘user error’ on my part. ***Before you mount it (or any other WiFi device) I strongly recommend getting the TP-Link ‘WiFi Toolkit’ app on your phone. It allows you to walk around your house or property and see how good or bad your WiFi signal is at a particular location. This will save you a lot of time and headache when mounting or installing a device, especially one that is hardwired that you can’t check until you’ve gone through the trouble of installing it. Very handy app. Anyway, I highly recommend this Tapo battery cam. It’s easy to install, works well, has a great picture and sound, the light is good, it doesn’t send random alerts, and it’s definitely the right price.

La calidad de imagen tanto nocturna como de día es súper clara y de calidad, la batería se descarga lento por lo que creo que cumplirá con la duración que promete, en cuánto a configuración e instalación es super fácil lo mas importante es que no hay que tener una conexión eléctrica cerca o poner cables molestos en las paredes, en general totalmente satisfecho con ésta camara.

Several thoughts, initially I selected TAPO 402 camera(s) because of a somewhat positive experience with TAPO extender(s) made by the same company as well as door bell camera - also same company. Mostly very happy with the purchases. The camera provides exceptional picture clarity. Installation was straight forward, the batteries were about 50% - 60% upon arrival. Manual says to let them charge for about 7 hours, mine charged in about 4.5 hours. included charger and cables worked well with NO ISSUES. Mounting the cameras was not a problem. Field of view was very good (especially the depth). I already had some experience with the app from 2 previous products. The different detection modes was EXTREMELY NICE. A MAJOR POSITIVE point was that everything can be accomplished with LOCAL (on the camera) storage by using a MICRO SD CARD (up to 512 GB). Recall and play back of the locally stored audio & video works well at home as well as away from home! All of the component cameras integrate very nicely with in the TAPO app and they play well together. You get 30 days free cloud storage with each individual camera (including the previously mentioned door bell camera -- via an included HUB for the door bell). NO SUBSCRIPTION !! :-) :-) :-) Here are I few things I wish TAPO would have done a bit better: PROVIDE LIVE PERSON to PERSON Technical support (not a fan of EMAIL or CHAT support - TOO LONG DELAY for REPLY). MORE secure mounting of cameral to stand -- Maybe some type of security bolt or lock (??), it is too easy to remove the camera from the mount. Somewhat more user friendly NAMING CONVENTIONS - within the app. IMPROVE THE INTEGRATION & FUNCTION(s) WITH ALEXA -- This was a major selling point for me. It took the better part of 3 hours on the phone with LIVE (person to person) AMAZON (technical) support to enable ALEXA to recognize the door bell camera and 2 of the other out side cameras, a major saving grace of that technical support session was that the agent was able to screen share with me through my phone, everything was thoroughly validated and secure for the screen share. MAYBE TAPO could offer this in the future -- perhaps 30 days worth from initial installation . Was eventually able to get ALEXA to announce (and show) when some was at the door. The TAPO cameras work very well with their app, ALEX (app) works very well with its show hardware! Getting BOTH platforms to play NICE with each other was a chore, BUT, in the end well worth it! Happy with all of the cameras definitely plan to purchase at least one more. I am glad that I purchased them and expect that they will last a long time. I have not been compensated in ANY way for this review

We purchased two Tapo cameras (the Tapo 120 and the Tapo C402). Both worked fine—until we upgraded to a new Xfinity modem/router. After that, the Tapo C402 simply refused to reconnect to our Wi‑Fi network. Over the course of multiple calls with Tapo’s tech support, we repeated the same troubleshooting steps more than ten times, including: - Confirming the correct Wi‑Fi password (we even deleted and re‑added the network on our phone to verify it). - Rebooting the router and attempting setup again. - Reinstalling the Tapo app. - Moving the camera directly next to the router to eliminate signal issues. None of these attempts worked. Meanwhile, our Tapo 120 camera reconnected instantly—proving the problem is not our router, our Wi‑Fi, or our setup process. The issue is specific to the C402. We purchased the Tapo C402 at the end of December 2024. When we contacted TP‑Link support, they informed us that the device was out of warranty by a matter of weeks and that they would not offer any assistance or replacement. To make matters worse, we subscribed to Tapo’s cloud service for both cameras in April 2026. The app provides no option to cancel the subscription for the C402, even though the camera no longer works. We are still waiting for a response from their subscription team, but based on other users’ experiences, Tapo typically refuses refunds because the service is “prepaid.” For context: we previously used Dropcam and Arlo cameras and never once had issues reconnecting them to Wi‑Fi. Now that the Tapo C402 has failed, we’ve reactivated our Arlo system without any trouble. This entire experience has been extremely frustrating. Reconnecting a Wi‑Fi camera should be simple. Instead, we were left with a non‑functional device, unhelpful customer support, and a cloud subscription we cannot cancel. We’re sharing this so others don’t waste money on the Tapo C402 or get locked into a cloud service that offers no flexibility and no support when their hardware fails.

Muy mala experiencia con esta cámara, si buscas aparentar que tienes una cámara instalada fuera de tu casa para ahuyentar un posible maleante pudiera funcionar, pero a la hora de la hora se encuentra muy limitada como ya decían otras comentarios. Puntos negativos (-): - Solo graba 20 segundos continuos y no hay forma de expandir este tiempo o hacer que grabe mas rápido, entre cada lapso hay tiempos muertos de 5 o 7 segundos, que a mí personalmente es la grabación que ocupaba y como ya no estaba grabando se perdió, por lo cual tener una cámara fuera no me fue útil. - El acceso a la memoria micro SD es muy sencillo y no se ocupa desarmador, por lo cual cualquier persona con una escalera puede ya sea llevarse la cámara o remover la memoria micro SD. - Ya van 2 memorias micro SD que esta cámara bloquea, la memoria cambió a un estado de solo lectura y no es posible formatearla, son memorias marcas SanDisk que es una buena marca y en otras cámaras, nunca me había pasado esto, la memoria se intentó formatear de diferentes formas, incluido con distribuciones de Linux y no se pudo de ninguna forma. Puntos Positivos (+): + Fácil de configurar y usar. + Puedes invitar a otras personas a que puedan accesar a tus cámaras de forma remota, solo pueden visualizar más no cambiar configuraciones pero es útil, esto es más de la marca, que del modelo en sí, pero aún así quería resaltarlo. En resumen, tengo otras cámaras de enchufe convencional marca TP-Link y son buenos productos, en general productos de esta marca suelen tener cierto nivel de calidad. Solo que esta cámara, si se queda muy limitada, es mejor adquirir una que se pueda conectar directo a la corriente y/o si ocupas una cámara de este tipo, revisar otras opciones que no estén limitadas a grabar solo 20 segundos.