Elevate Your Outdoor Dining Experience! 🌟
The Deuba Bern 8-seater outdoor dining set combines modern aesthetics with practical features, including weather-resistant materials, reclining chairs, and a maintenance-free aluminum frame, making it the ideal choice for stylish outdoor gatherings.
P**E
I wish I could give this item and company NO stars!
I am extremely dissatisfied and disappointed with this company Deuba and now with Amazon.This table and chairs set were delivered in April. It was supposed to be with 8 chairs, I still have only got 5 - no apology or attempt to complete the order.And then as you can see, it is highly dangerous. In June, one of the glass tops exploded whilst 2 of my daughters were sat there and it cracked into a million pieces. With no edging to contain the glass shards I dread to think what would’ve happened if my 2 year old granddaughter had been stood there at eyeline.It has now been over 6 weeks of complaints, emails and telephone conversations and this is still sat in my garden, unusable.2 false promises of it being collected and of course no refund.Both Deuba and Amazon have lied to me.All is fantastic when everything’s going well, which thankfully the majority of purchases are but majorly incompetent with their customer service when there is a problem to resolve.You have got a very unhappy and dissatisfied customer here - I’m still waiting to see what you’re going to do about it.I’m hoping this gets resolved before I have to take this any further, because I really don’t want the hassle.And Deuba, you have lost a customer, I will never buy from you again.My own business is to do with sales and customer service, I’ve operated all through COVID, this really isn’t an excuse anymore.
K**N
Table is unsafe, chairs good
It wasn't clear until almost fully constructed how unsafe the table is. 3 Sheets of glass that don't sit correctly on the table (they overhang the frame) with small suckers to only partially hold the glass in place. It seems like an accident waiting to happen and doesn't function as a table. Chairs are great but are completely let down by the design of the table. I have asked to return and couldn't recommended this to anyone on the grounds of safety and function.
P**N
Glass is 3 piece section and does not fit easily, instructions was poor at best.
If this was easy to send back, I would have.Cant believe the glass top is put on top of table with sucker things. And they do not hold it well.
A**R
Very good product
I am very happy with this purchase!!
S**N
Good Product
GOOD PRODUCT GOOD SERVICE WOULD RECOMMEND
J**.
What use is a parasol at one end
No hole for parasol
C**M
Angry
Only one box of 2 chairs deliveredTo date a very expensive bloody box
Trustpilot
1 week ago
2 weeks ago