NEW E4830 DuraXE Epic AT&T/T-Mobile Flip Phone 16GB Rugged 4G LTE Black (2 Year Kyocera Warranty) Kosher NO Verizon

Customer service is key to any business and these folks delivered. Upon arrival, problems were encountered. No request for the unlock code and no service. Consumer Cellular is the provider and claimed that they did not support Kyocera phones, even after I had confirmed they did prior to this purchase. I contacted the seller who was very sympathetic, reassured that yes Consumer Cellular does in fact support this phone. They offered several options over several days via messaging through Amazon. None worked. Adding a new APN into the phone sounded like a good option, but the phone would not let me save said new wizardry. Frustration levels were high on my end after repeated contact with them and Consumer Cellular. The problem ended up being that there was indeed nothing wrong with the phone, Consumer Cellular had de-activated the Sim card from the old phone. Also a Kyocera from my time with AT&T they let me bring to their company. The new one activated on their system, but not on the phone. A new Sim was requested. Surprise! once received, Consumer Cellular contacted to activate it, the phone was then operational. My apologies that this is long, but after reading all of the negative reviews about this phone I thought it necessary. A kudos to Travis, who beared with me offering support and troubleshooting for days. I am very happy with this phone and would recommend it to others. Do not take your cell phone providers word that it is the phone and not their inabilities.

the battery does not fully charge on this phone,it is suppose to be new but how do we know they sell rebuilt phones didn't know this when I ordered from Amazon check it out before you buy $199.00 is it new or rebuilt?????????????

My husband is very hard on phones, he used to go through a phone a year or more (dumb phones only). This is the second Kyocera he's had, the first one lasted 4 years. He's a welder so he works in a machine shop and with it being on a belt clip it gets banged up quite a bit. The last one went through the washing machine a few times, down the stairs due to the belt clip breaking one or twice as well. The washer and dryer turned out to be too much but the only issues the last one ever had was the battery was clearly wearing out towards the end. Highly recommend these phones if you're similarly hard on yours.

the button that ends a call does not work most of the time. you can push it repeatedly makes no difference. answer button you have to push more than once. volume is not as great as my last phone same brand same style. This phone will not last as long as the first one. first one 7 years no problems.

Great phone for the elderly that do not want to use the newer smartphones. This one came and after a month of use had an issue with the batterry. Tried returning but was about 5 days after the return date. Fortunatley the seller helped me contact the Kyocera company which apparently phone has a known issue with the batterry. Kyocera sent me a new batterry in about 3 business days. Only issue is that if you do purchase defenitley contact Kyocera ASAP to get a batterry it WILL fail sooner or later. Other than that holds great charge has normal size for a flip phone and really simple to use.

Ordered this to replace several year old phone. Battery stopped working g in 2 months & phone wouldn’t turn on. Customer service was good, sent out new battery which solved the problem and it worked perfectly. Durable phone.

Way better than the fancy smart phones. Does everything I need and want!!!

I ordered this phone mainly because it advertises as coming unlocked, then when it shows up it instead has an unlock code on the box. No big deal right? Just swap the Sim, put the code in, and it's fine. Except that doesn't work- I swapped the sim from my current phone, turned it on, and nothing. There was no place to enter an unlock code. After trying to google the problem I went to their customer support, which sent me to Kyocera's website. There after explaining the problem they claimed I had to go to AT&T and give them the unlock code. So I tried using AT&T's website, and nothing worked. Finally just refunded the phone, and wouldn't you know, there is a $60 "restocking fee" because the phone was opened. This product is a total scam.