Serta Palisades Reclining Sectional with Left Storage Chaise - Beige
R**N
Big Bang for the Buck. A little stiff
The quality for price is amazing. Packaging very good. Assembly simple with “no” tools. Hard to buy something like this without sitting on it first. We are a little disappointed with comfort. But think it will wear in more comfy. Seat cushions are VERY firm. We are short and wish it was lower to the floor. Love the storage and recliner. Velcro back cushions is a great touch. Fabric seems to be great quality and so far out dog fur comes off easy and their nails do not pull it. We needed smaller scale in our new townhouse and simply could not find anything like this in the metropolis of Dallas even. At this price if we only got 3 years out of it I would be happy. But it is going to hold up longer than that I can tell.
S**Y
Chaotic cluster, dismal service but decent sofa...I think
The sofa looks great...however the delivery people only brought half of it. I reached it to Amazon, I was told I could buy it again and have it delivered again...only problem the price has increased dramatically. The response, we don't price match. Talk about ludicrous! I talked with somebody claiming to be a manager, I admit, I raised my voice and I said crap...I was scolded and told to not yell or cuss...I went silent and he hung up on me...he refused to get back on the phone due to me being an abusive customer...Amazon, you don't care but you lost a long time, good customer. Back to the sofa...best of luck if you order it.
A**R
Good quality, fairly easy to put together
Good quality, fairly easy to put together. I live in a 1,000 sq ft apartment and this fits easily in our living room. However, the seat cushions are pretty narrow, and we aren't big people. Even our 15lb dog fell off at first because he was expecting the cushions to be wider. Really like the storage in the chaise lounge. But, overall, it's just okay and not great.
B**V
Apartment size
I love this small couch and it is perfect in my apartment. I didn't join the two pieces as I am 72 years old and it is easy to move the two pieces for cleaning around rather than one large piece. It came in 2 boxes and was easy to assemble, even with my arthritis. I can fit this couch, a recliner and a couple of side tables in my apartment LR very comfortably.
A**R
Very uncomfortable
This sofa is so uncomfortable it’s like sitting on fabric-covered concrete. Hooking the two pieces together created a weird gap. Had to return it.
A**R
Uncomfortable.
The lounge is comfortable. The other part is very uncomfortable and stuff. The leg extension does not extend on its own, you have to reach down and pull it up. There is a awkward bar when extended. Couch is not 89" long. Very disappointed in couch.
J**Y
Sofa
It’s a good sofa for the price but if you are tall, it is not for you. The recliner end also is only a footrest as the back doa not recline.
Trustpilot
1 month ago
5 days ago