Heybike Electric Bike for Adults, 750W Peak Brushless Motor, up to 40Miles, 22mph Max Speed Electric Mountain Bike, 480WH Removable Battery Ebike, 27.5'' Tires, 7-Speed and Front Suspension

I was looking for an eBike, and looking for one that looks like a bike, affordable, and gives me a good range. The Heybike Race Max seems to have it all. I bought it to deliver before Christmas, but it delivered a few days after. I don't blame them due to the storm and also busy holiday schedule, although I did pay about $70 for the delivery.When I opened the package, everything is packaged very well. The only a handful of things to install: 1. the front wheel, the seat, the handle bars, and the pedals. It is very similar to a regular bike. one thing that stood out is there aren't many wires sticking out. many of the wire that drives the bike are hidden within the frames. That is pretty impressive. Another thing is the bike is quite heavy. It would be difficult to carry it up stairs or try to hang it on bike hangers. It feels like 50 lbs.Assembly was straight forward, but I did struggled with the front wheel until I realized the needed part was in a sealed box. The instructions seems to miss the front wheel assembly. Other than that, everything was just common sense. After I got everything assembled, I proceed to adjusted the breaks so the disc wont' be rubbing on the breaks. I read Amazon reviews that this is almost an impossible task to keep the break disc from rubbing on the breaks. I hate the noise when the breaks rubs, it really drive me insane. To my surprise, it took me just about 2 minutes for each wheel to get them spinning freely without rubbing on the breaks. I tested the breaks and found they do have good stopping power, but unlike my other high end regular bikes, the breaks doesn't stop on a dime, and worst of all, makes sound when you break.When I turn on the main switch on the bike, the headlights came on, but the bike is still off with display darkened. It took me 10 minutes to realized that you have to hold press the middle display button to enable it. So you have to turn on the power, then turn on the bike. That was not obvious. To be fair, that was in the instructions, but I figured it out before going through the instructions.I tested the bike riding it for a few blocks. The bike has good power. Setting on 1, will give you a boost or assist while you peddle, it feels like riding a regular bike, you can still put up a sweat. Setting 2 will give you more power and without peddling. Setting 3 will accelerate real fast and move up any hill like it isn't there. I still haven't test the range of the bike, but I am not a full time reviewer, I will just ride it to work back and forth and update this review later. I do agree with others who purchased the bike the seat is oddly uncomfortable and not suitable for long rides. That isn't a problem for me, I can just change it out.All and all, not the perfect bike. It is heavy, uncomfortable seat, and breaks aren't as responsive and makes noise. There are much benefit to this bike: It is very affordable; it doesn't have wires hanging all over place. It works out of the box, It looks nice, and it is easy to assemble. I will give it a 5 stars for now.

I'm going to list the Cons before the Pros, just because this is going to be a long review and I want to make sure people are aware of any potential problems, but I want to point out that despite the Cons, this bike is still worth a 5/5 from me, with the primary reason being the price: I spent literally dozens of hours searching and this was the only bike with a motor and battery this good for this price, from a proper Brand that can be contacted reliably for support.Issue:The most common issue, which based on reviews here and elsewhere seems to be happening to 1 in 20 people lately, is the packing plastic spacer on the left side of the front wheel breaking, leaving plastic wedged into the axle without anything protruding to grab the plastic by to pull it out, preventing you from putting the quick release rod through the axle in order to put the wheel on the bike. If this happens to you, heybike will send you a video instructing you to simply ram the quick release rod through the axle to push out the piece of plastic. Based on other people's comments on videos, that seemed to work for most people. But if you happen to be very unfortunate, like me, and the plastic is wedged in there so bad that you actually bend the quick release rod in the process of ramming it for hours, then fear not. When I had that problem, I contacted support and they send me a new quick release rod, which took a week to arrive. This inconvenience cost me an opportunity, but I'll cut them some slack because it's still a great bike.Shipping CostAnother con is that the company does not cover the return shipping cost if you end up having to send the whole bike back. According to their policy in the book that came with the bike, you will be responsible for paying the shipping cost on returns. However, you do not have to pay the shipping cost on replacement parts if something arrives faulty. Most of the time if there's a problem on arrival, it's just a part, not the bike frame, so that should be fine.DisplayAnd, as usual, the built-in speedometer says you're going a little faster than you really are. Apparently it's typical for manufacturers' displays to present a speed that is 10-20% faster than reality in order to upsell their bikes, so I wasn't too upset to see that this bike was showing speeds around 5-10% faster than my phone GPS was giving me. Other than that, the display looks good, it's bright and can be adjusted for visibility at day and night, and it's easy to use. More expensive bikes will come with more customization options on their displays, but bikes in this price range tend to have basic displays, and this one is still better than average.BatteryThe battery life is great. Most e-bikes only get about half of the range they say they do, but this bike can actually get a little MORE than what they say it gets. They state 30-40 miles to a charge. The parts I needed only just arrived, so I haven't gotten a chance to deplete the battery yet, but at 10 miles of riding in pedal assist 3 mode with my speed generally between 12-20 mph, I only took the battery down to 80%, so that might mean 45-50 miles to a charge. And I weigh 215 pounds, so if I can get that kind of range, you'll probably have no problem. Expect 25-30 miles of range on throttle, 40-60 with pedaling.The battery's charge indicator leaves some to be desired, as when it is fully charged it will have 2 red lights and 3 green lights. At first glance one might think that means 60% charge, but it does in fact mean full charge. The battery can be locked to the frame with a key, which is important to prevent people from stealing the battery off of the bike, though you will still need a bike lock to protect the bike so they don't just steal the whole entire thing. Get a U-lock to go around the frame, not a cord lock which can be cut. There's a reason U-locks come with theft protection and cord locks don't.MotorThe 500W motor, as used by this bike, should be the new standard for e-bikes. In Europe the limit is 350W, so I understand why people make them, but if you live in the US like me, then you can use a 750W in most places, and 500W pretty much anywhere. I weigh 215 pounds, and the motor was enough to bring me up to 19.8 mph in a few seconds, and a few more seconds of rigorous pedaling got it up to 23 mph, which felt faster than I was expecting it to. Most places limit e-bikes to 20 mph, and this will get you to that.ComfortThe handlebar grips are a nice touch, the front suspension is better than nothing, and the seat is a little wider than a typical bike seat, but still pretty basic. These were nice touches that you wouldn't normally see on a bike this price, and it shows that they wanted this to be a finished product, not just the bare minimum that they could get out the door. If you weigh 200+ pounds and plan on riding dozens of miles, hopping curbs, and riding on the undermaintenanced roads and sidewalks that a lot of us are subjected to, then you might still want to buy a more comfortable bike seat and upgrade your suspension, but if you're just an average 140-pounds, it will probably be good for you.SizeThis is a big bike; bigger than I was expecting. The 5'4-6'4 height range sounds accurate. If you're shorter than 5'4, then when the bike isn't moving, you'll have to lean over on one foot because you're not touching the ground with both feet at the same time. At 5'9 the bike feels great, and it still has a lot of room to raise the seat more.BrakesThe brakes are plenty strong enough to stop the bike fast.Night VisibilityThe stock headlight is good enough for city riding. If you were going somewhere with no lighting at all, you'd probably want a stronger headlight to feel safe going full speed knowing what lies ahead. The tail light is bright and adjustable, so drivers know you're there. As standard, it's got reflectors on the wheels so people on the side can see you at night too.LooksThe bike looks great. If you want your bike to look like a bike, this bike is for you.WeightIt's heavy, like all e-bikes. For a bike this big, with this powerful of a motor and this big of a battery, it's actually lighter than average, but if you're a smaller person then you might want to just go ahead and buy a smaller and lighter bike, because I imagine this would be difficult for a smaller person to pick up and carry.SupportTheir phone support answers fast, but it is a bit limited and feels like it's only there to receive calls, not resolve them; after you tell them what your problem is they'll redirect you to their e-mail support which will take longer to respond (12-48 hours), but they were helpful and they answered my questions and helped solve my problem.Lately, this bike has been going on sale for $500-800. If you can get this bike for $700 or less, get it. The only bikes with comparable specs for cheaper than $600, are from companies that don't even exist or drop-shippers that can't provide proper support if anything goes wrong. And most reputable sellers with bikes this good are charging a lot more for them. Based on their website, it looks like they're moving on to more expensive bikes with fancier designs, so this might be your last chance to get something standard and classic like this from Heybike.__________Update:I've got 320 miles on the bike so far, and it's running great. I've gone over some sketchy stretches of road and I was really worried about the tires when I heard the sounds of metal and glass pieces flying out from under them, but there are no punctures and everything's still fine. I've heard that stock tires on bikes tend to be cheap, but these seem like some good tires and I'm happy with them so far. The traction is great, and when I apply the brakes fully from full speed, the only thing that slips is my own body as I brace for the deceleration. And speaking of the brakes, they work great, and they were silent at first, but I've gotten them pretty dirty from doing deliveries in the rain, and they're starting to squeal; I'll need to get some brake cleaner and scrub off the brake pads, but other than that the brakes are good. The waterproofing on the motor and battery seems to work well enough; I've ridden in the rain for hours and I've gone through lots of sitting water at 20 mph, and it hasn't gotten into anything. Just remember to keep those rubber covers squeezed tight into the ports on your battery and you'll be fine in the rain. I bought a more comfortable seat with suspension, and that combined with the front suspension is working great to cushion me on long rides on choppy roads. I adjusted the front suspension to a level that works good for me, and I really appreciate that that's an option. Also, it took me a few weeks to get my legs back in shape, but now that I'm used to it, this bike actually works great for regular pedaling as well. A common problem with most heavy fat tire ebikes is that their weight and resistance makes them difficult to pedal without motor assistance. But I've done a lot of riding with the motor turned off, and I can maintain 17 mph without the motor when I'm on good roads, though it definitely helps to use the motor to get up to 20, then turn the assist down to 0 and use my legs to maintain speed and save the battery, since I sometimes do deliveries for 4-6 hours before taking a break to recharge the battery.I've also gotten a lot of compliments from strangers about the bike, and that's fun.

I've put over 2000kms on my e-bike so far with it being my main form of transportation for the last 4 months. First off, it is really fun to ride and very user friendly! It also looks great and I get a lot of compliments on my bike! I really prefer that this actually looks like a bike, unlike those weird fat ones that are basically glorified mopeds.However! It is clear that you're mainly just paying for the battery and motor. I got a flat in both tires on my second ride and tires started balding in less than a month. The seat is a literal pain in the ass. The pedals snapped about 2 months in and I've already had to replace the brake pads.Bottom line is that you will have to invest in this bike and spend more money to fix it up with higher quality parts. BUT it is well worth the time, money, and pain! I really enjoy riding it and so far the frame, motor, and battery have all held up well! What's especially nice is that I can go about a full week without even having to charge the battery! I very much recommend this bike, just be ready to learn about bike repair!