🔥 Ignite Your Comfort: The Future of Home Heating!
The Pleasant Hearth VFL-VO24DR is a versatile 24-inch vent-free gas set that delivers up to 33,000 BTUs of heat, efficiently warming spaces up to 1,100 square feet. With dual fuel technology, it operates on both propane and natural gas, and features a hand-held remote for easy temperature control. Its unique ember fiber burning pan mimics the look of a real fire, while its independence from electricity ensures reliable heating even during emergencies.
K**R
Very poor product, has been broke more than it works
I don't know why Amazon is selling this product, I feel I have been scammed in to thinking this was a good product. Amazon should not sell us something that has such poor reviews. If there are any reviews that are above a 4, then its the pleasant hearth company that's buying these and writing a good review. Sad to think I spent my hard earn money on such a useless log set
P**E
Worked Only Once
After we paid a professional to install this fireplace, we started the fireplace the following morning. It appeared to be functioning well however, it would never work again. We had the same person come back out to diagnose the problem. He could not ever get it to restart. The product is a complete failure.
D**R
1 year review
This looks amazing and puts out good heat the thermostat works great and helps maintain any desired temp and the listed size is accurate. Make sure you remove the battery’s for months that ur not going to be using it but that’s with anything that you stop using or store. Over all great product and was a great price when bought. They’ve went up a lot over a years time. I would recommend
F**P
Works well - GREAT customer service
These $300 logs were a replacement set for a previously-shipped set that arrived shattered (I blame UPS for that). The replacement arrived quickly. The logs do what they were supposed to do without issue. They warm the area nicely. However, after about a year, the remote transponder display failed. The numbers were no longer visible. I got in touch with the seller, fully expecting to pay for a new remote control after such a long time, but they shipped a new one free of charge. Great service!In my case the seller was:GHP Group Inc.6440 W. Howard StreetNiles, IL 60714-3302 [email protected]
T**H
Very realistic
We decided to stop burning real wood due to the mess and install gas logs for convenience. We are so glad we got these gas logs. They are very realistic and keep our living room so warm and cozy. It's nice to relax in the evening with the dim lighting and watch these gas logs as they set the mood for enjoyment and relaxation.
G**R
Three Stars
Pilot light was sputtering and went out.Pleasant Hearth is sending an adaptor to correct the problem.
C**N
WORKS FINE
Looks good. easy to install .BY A PROFESSIONALMake sure you have stated parts needed. Hard to find.
A**R
Remote does not work
The reviews were positive but the remote does not work. I have changed the batteries after each time I use it and they don't work. Consequently, the log unit does not light. There is a clicking sound and the alarm goes off after several hours. I have to take the batteries out after I use the fireplace. I leave it on 3-4 hours at a time, at the most. I am extremely disappointed with this product.
Trustpilot
2 months ago
3 days ago