FG, TheraFace PRO - White - US/AU with Gel

I’ve been very happy with this device. With daily use, the massage feature has helped a lot with my TMJ and jaw tension. It’s also compact, easy to handle, and the battery lasts a long time. I personally mostly use the massage attachment. The red light feels a little weak to me, so I don’t really use that feature much. But for facial and jaw massage, it works really well and that alone makes it worth it for me.

Dear Team, I purchased this gadget at the beginning of August, and now I’ve encountered an issue: a part of the magnet has remained on one of the magnetic attachments, and as a result, none of the attachments can be connected anymore. This happened after only 1 month and 10 days of use, and I wasn’t even using it every day. In addition, I bought this device on an installment plan through Tabby and haven’t finished paying for it yet, but it has already broken. The return period is only 2 weeks, which makes the situation even more frustrating. Considering the high price of the product, a one-month lifespan is far too short. I kindly ask you to review my case and consider either a refund or a repair.

Easily, the Theraface Pro is one of the best purchases I made for myself because it improved my appearance AND helped me get "out of my head." Because I am a highly cerebral person (due to my job and upbringing from childhood through grad school), I often spend a lot of my waking life "thinking" about the past and future rather than living in the moment, so when I have my daily rituals of massaging my face and using the microcurrent treatment, I redirect a lot of the "energy" in my head and brings my awareness back to the present. The percussive, infrared, and microcurrent therapies seem to stimulate collagen production and release tension (at least, they claim; I don't know the science), so I feel as if I turned 10 years younger after treatment. Admittedly, I don't know exactly how the treatments work at the physiological level, but I have only had good results from using this device. Even after days when I eat more carbs or sodium (when my face usually retains more water and looks puffier), I often use the percussive and microcurrent therapies, which help activate my facial muscles and "redistribute" a lot of fluid in the face, so my face looks much better defined. Although it might sound shallow, when I see that my face is more contoured, and that my skin is brighter, my mood is 10 times better. I know that the price is steep, but it is worth it!

Loved it while it worked and then the percussive attachments would not stay on. Contacted TheraFace for warranty only to find out that they don’t support UAE. Outside of return window (2weeks) but Amazon made it ok. Very disappointing that the warranty is not valid here and that it broke so quickly

The device was working fine for 2 months. What I liked the most was the lights therapy. Unfortunately, the lights stopped working right after the return window had closed! Amazon could not help because it passed the return time window. When I called the company's customer service number to ask about the product warranty, I got a message saying the number was out of service. For a product that was sold for $350, it is a shame that it only lasted 2 months. Does anyone know if Theragun (Therabody) is out of business?