Yale | LiftMaster Smart Lock with Touchscreen Deadbolt- Works with myQ App & Key by Amazon in-Garage Delivery When paired with Smart Garage Hub (Sold Separately), Satin Nickel

Install was easy, even though I had to drill hole bigger. I already had the garage door and entry door hooked on MyQ, so linking was fast and easy. I use the garage one for many years. Very good products.

Great lock but needed to hire someone to help install. I couldn’t figure out the instructions. Once installed- exactly what it promised.

Does what it claims to do. Great MyQ integration. Pricey but supported by two solid brand names. Excellent, fast customer support. Installation required a bit of adjustment to my particular door. I had to fiddle with the locking pin for keypad side lever installation which would not retract. Fortunately my “Macgyver” skills came to the rescue and I was able to complete the installation. maybe a defect or maybe I missed something in the installation instructions despite my reading them several times. Setup was fairly simple, just follow the instructions and don’t forget to push the check mark button after entering the access code in order to unlock (don’t ask why I point this out - facepalm). Had trouble setting it up to work with Wi-Fi despite having several othe MyQ devices working properly on my network. After speaking with customer support it turns out that the hub must be within 10 feet of the lock for Wi-Fi to work. Instructions simply state that they must be within Bluetooth range which I normally consider to be approximately 30 feet. Once I moved my hub, Wi-Fi setup was successful. Fortunately, my other devices were still within range. MyQ supports multiple hubs on the same network so it might be worth considering an additional hub when buying this lock. Overall satisfied with my purchase.

I purchased this lock in April 2024 so it would connect with the My Q app. This is the same app that my Liftmaster (Chamberlin) garage door openers work with, so it seemed like a natural option. When it worked as expected, I would give this lock a 5-star rating. I started having problems with the connectivity of this lock last summer, yet I was able to delete the lock from My Q, reinstall it, and it seemed to work. Recently, the app would not control the lock again. After multiple attempts to reconnect the lock in the app, then delete/install the lock in the app, and then delete/reinstall the app, it still would not connect. I called Chamberlin, and they said to call Yale. After multiple attempts to remedy the issue through Yale, I determined that the wifi module had to be bad. At that point, Yale admitted that they had severed their relationship with My Q and could not acquire a new My Q module. They offered a solution of using their module and their app for wifi connection. That sounded like it would solve the issue. However, with a bit of research, the biggest complaint about their module is that it drains the batteries in a few weeks to a month. I could go almost a year on the My Q module in this Yale lock before replacing the batteries. They did give me a phone number for My Q. I just wanted to purchase a new module. I called the number and it was answered “Chamberlin”. They were unable to assist beyond what I had already attempted to get the Yale lock reconnected through the My Q app. I tried to purchase a My Q module through Chamberlin and they stated they don’t sell the modules. Well, now I thought I’m at a loss. With a bit more research I found out that Chamberlin Group owns Chamberlin, Liftmaster, and My Q amongst others. I found it curious why “Chamberlin Group” couldn’t supply a My Q module when they own the company. To their credit, they put in a request to replace the lock. We’ll see how that pans out. Why not just supply a new module? Last summer I installed two of these identical locks at my daughter’s (before I started having problems with mine). I had problems getting the locks connected through the app. Eventually I got one lock connected and did not get the other one connected. I appears that the problem lies with the My Q module. Knowing all of this, I definitely would not recommend this lock; therefore, the one star. Update: Other reviews of this lock state that you can only have one lock per hub. If correct, that answers why I couldn't get my daughter's second lock connected. There is only one hub with her set up, and the Liftmaster garage door opener isn't a My Q opener.

These are the worst locks I have ever seen or heard of. The locks (I bought 3 of them) lock all by themselves whenever you get close to them, including when you are shutting the door. This causing the deadbolt to slam into the casing. Damaging the casing and doors themselves. Not only did these locks wreck 2 of the 3 door they are on, I paid nearly a thousand dollars for them. Don’t waste your money.