SimpliSafe Wireless Home Security Systems & Alarm System | Wireless Outdoor Security Camera, Entry Sensor, PIR Motion Detectors & Home Security Camera Indoor - Optional Subscription (3rd Gen)

Simple and easy to install, option to sign up for a additional support but no long term commitment. Only gripe is that the outside camera is affixed in such a way that outside my front door (a flat) it could easily be pulled down or the even stolen. Otherwise I’m very happy with it.One feature I’d like is an option to open the front door but still have the camera on so if there was a problem it is being recorded.

Comes with an app so you can view the system status remotely, however.....To get any benefit with this system you have to have a subscription otherwise nothing works, you may as well just buy a bog standard wireless alarm system which is far cheaper, but if you're willing to fork out nearly £600 a year for a subscription then this is a great system.

This is a good alarm system that overall I'm v happy with. Installation was a piece of cake and done within an hour. Works as a standalone alarm without any additional payment. Downside is that to be able to make full use of the functionality on the app a subscription is required costing upwards of £15 a month. There is a cheaper option for recording footage only which is c.£5 a month.

I was impressed by everything I read with the Simplisafe system and wanted some protection for doors, windows, outside security camera etc, so purchased one of the packs.Setup was indeed simple, the whole thing was done in less than 2 hours including mounting the outside camera. All good.I wasn't ever really going to sign up to the professional plans at £20.00 per month but decided on taking the £4.99 deal for recording on inside and outside camera.So, onto the cameras and this is where my challenges begun. The Simplicam internal camera SHOULD operate with a privacy shutter. When system is OFF or HOME the privacy shutter should close, when system is AWAY and armed privacy shutter should open. But NO, I noticed the privacy shutter was open with the system off and home. All motion detected whilst at home was notifying me and being recorded. Surely this isn't right. You should also note the Simplicam does not get added to the Keypad and can only be controlled from the App which is limited unless you take the pro plan.I called Simplisafe the next day and explained what was happening. The initial troubleshooting consisted of me resetting, removing then reinstalling the Simplicam. Same problem and the supervisor was called. The answer came back that because I do not have a Pro plan I need to manually control the shutter from the Keypad - well that's not possible because the Simplicam does not add as a device to the Keypad, ah ok let me go talk to Supervisor again. Finally the response was yes, you cannot get the privacy shutter to act AS IT SHOULD without paying for a Pro subscription.If I pay for a subscription the camera will act expected, without that it will not do what it states in their own documentation as follows:"If the camera is paired with a SimpliSafe security system, the shutter will by default be closed in Home mode and when the system is Off. It will be open in Away mode while streaming video and under certain other circumstances. These defaults can be changed in the camera settings in the mobile app."The helper acknowledges this is a bug that they're trying to fix, but magically it will be fixed if I pay the money. She offered me a free month to test the plan, I declined I do not want any sort of pro plan, an alarm and camera recording is all I need.The Simplicam is now disconnected from the system and unplugged, this has left a bit of a bitter taste, and undecided whether to just pack the whole thing up and send it back or live without the Simplicam.The system is nice and simple to setup, but beware of the privacy shutter if you don't take their pro plan.

It is very easy to install, everything works fine and just as expected.But bear in mind the Pro plan will cost you some money.

I'm tech challenged and i managed to set the system up, cameras work brilliantly very good clear definition, since setting up the app the alarm/motion sensor has gone off 3 times, partly my fault and the cats, Simpli safe response was quick, polite, efficient, would strongly recommend.

Well packaged, easy installation ,use and instructions.Love it.

Useless without a subscription, and when you want to cancel and renew you have to phone them up each time you want that coverage.Devices do not integrate with Home Assistant which I thought would be a standard. The devices are just bound to the home hub, the the hub cannot be controlled apart from just setting home and away states.If you're looking for something flexible, I have had to bin the devices from simplisafe as the resell appeal is not there. Instead, I bought Ring which is miles better in terms of what it provides. Example, I can now use the Ring motion sensor to now turn on my Philips hue lights, which this cannot be done with Simplisafe.