Cuisinart Coffee Maker, 12 Cup Programmable Drip, DCC-3000P1, Black

After one day of use and two brews, I'm very satisfied with the Cuisinart DCC-3000. Like another user said, it's tall! But there is about 1 3/4" clearance to my cabinets. Like another Cuisinart I've owned, I had to pull it out from under the cabinets anyway to prepare it to brew, so what's the problem? Slide it out, throw in the coffee and water, and then slide it back. Haven't most of us done it that way for years? I really like the controls. They are simple...like the Cuisinart DCC-1200, but better arranged. A button replaced the on/off toggle on this new model, but it is otherwise quite similar. If you've own other Cuisinart's like me, you will be instantly at home with this unit. Somebody must actually read these reviews at Cuisinart, because they did increase the size of the clock to the point you can comfortably read the black numerals on the electronic blue background from about five feet away. No longer must your squat down or get on your knees to program it with your reading glasses on. (But I'm still waiting for one I can see from across the room at the dining table. I know you techs at Cuisinart can do this!) The setup for the clock is almost identical to the DCC-1200 I purchased several years ago, and that made an already easy task very simple perform. With that done it was time to put this jewel to work. Pull it out from under the cabinet, Open the left reservoir and pour in H2O to the 12 cup line (water reservoir is scaled 3-12 in 1 cup increments). Want to make a 3 or 4 cups really fast...yes you can. There is a button for that. You have your choice of filling it on the machine or lifting the reservoir off and taking it to the water source where it might be more convenient for your particular setup. Lifting the hatch on the right hand side of the brewer exposes the coffee reservoir and coffee basket carriage in which sits one of those gold screen baskets. In this instance it is nice to lift the basket out and load it on the counter, otherwise I'd have coffee all over the counter and brewer. There isn't much more to do to remove the coffee reservoir when time for cleanup later. I use a paper filter in the basket to keep the grounds in the coffee to a minimum. A full 12 cup brew was just under 10 minutes without some of the loud steam sounds familiar in the DCC-1200. That's an unexpected plus. Put in your favorite mug or cup, press the dispense button and...Holy moly...what is that? A light came on above the cup so you can see how full you are pouring! Awesome!!! A nice little LED light that should outlast the coffee maker. (I tell you folks, they'll get that clock up to the right size. You just wait and see!) And the acid test...taste. It was really quite good. I didn't have anything in the house except some classic roast Folgers, but it was very good...way better tasting than average. Yep...a keeper. I drank the reservoir dry after several hours. I did not experience burnt tasting coffee as mentioned by some other reviewers. I would probably have appreciated it if they had kept the three position switch for the carafe temperature from the DCC-1200, in this model, but as I said, no burnt taste so far. Cleanup was very simple and I've already got it programed for Auto-Run in the morning. Do I miss the carafe from my old DCC-1200? Nope! In all seriousness, you will be happy with this coffee maker too. Cuisinart has designed and produced another excellent coffee maker. Is it perfect? No...But what is? They certainly have made some major improvements and I can almost promise you that Cuisinart is not through designing and building great coffee makers that last a long time so you can get your value from them. Don't forget that you are getting the added protection and customer service from Amazon who have gone out of their way to make you happy and keep you there time after time. Update on March 02, 2015: I've had this Cuisinart DCC-3000 for 8 months now and am still extremely pleased with it. For those who asked about filling tall cups in this thing...yes you can. Secret? This coffee maker has a long enough electrical cord that you can pull the unit out to the edge of the counter. Actually, I pull it until it's hanging 1/3 over the edge. Pull out the drip tray and set it to the side, and then you can fill up that giant mug from the 7-11 store. Really! I do it nearly every week before going to a bible study where we drink lots of java. If that clearance issue was stopping you from buying this great coffee machine, wait no longer.

For people who have had older models like this one: I just replaced my older model that was gifted to me used 10 years ago. Hopefully this one is just as long lived. It's easier to fill and clean, it's very quiet, it's pretty fast, it brews exactly like the old one so it tastes just right. I can't pick a favorite feature, they're all good! I think the only thing I miss is the little pour spout the old one had that made cleaning the tank really easy. It takes up just a little more counter space, but all of the improvements are worth every lost square inch. *edit* there is a little drain spout for emptying the tank, but it's very little. You can't really pour quickly through it, so if there are any grounds in the tank it takes some effort to get them washed away. For people that haven't used one like this before: The only thing you might miss is taking the pot with you to the table, or possibly a nice thermal carafe. I hate coffee that's been anywhere near a heating element, so it was this with its auto off set to zero or something with an insulated carafe. If heated coffee is your jam, just leave the auto off alone (it does turn itself off after a few hours.) I don't know why I waited so long to get the newer model.

Nothing good ever lasts forever, sadly. And this is never more true with a mechanical device. But awesome design does last a lifetime and Cuisinart's coffee maker is just such a design. Each of them have lasted around eight years - a small miracle these days - and they've made awesome coffee each and every day. Our current model is still doing fine but has developed a weird leak that leaves a small puddle underneath. I bought this current one as a back-up and because the Prime Day deal was too good to pass up. We won't be unpacking the new one until the current one decides to give up. So what is so awesome about this coffeemaker? Well the coffee, obviously, to begin with. But more than that, it's the single serve (with a small light over the dispenser) cup that stays hot for two hours before turning off the heater automatically. Coffee taken at the two hour mark is never burnt. Coffee taken at the three hour mark is still pretty hot and coffee taken the next morning still tastes awesome (though I like mine microwaved for a minute but my husband drinks it cold!). It is easy to clean - all the parts go in the dishwasher (well except the machine itself). You can use a metal filter or a metal filter with a disposal filter or just a disposal filter. The metal plate/grate under the coffee dispensing area catches any drips plus condensation from the machine (via a slot). This grate is removable to fill bigger "to-go" cups. The water bucket is removable to fill manually at the sink and also has a built-in device to hold a water filter if so desired. The water is heated to the correct temperature and then is dispensed via a "shower head" over the coffee grounds. Most coffee makers only have one hole but not this one! It's programmable - you can set it up the night before with water and coffee grounds, set the timer and voila! Coffee will be hot and ready for you the next morning... My only quibble with this machine is that the first version we owned had a much better dial that showed how much coffee was left in the pot - the second (and now third) have a dial that is a little deceiving in that it's square not oval. So halfway down means there's only one cup left - not half of what was made. Overall, we've been so happy with this coffeemaker that we've bought three in the last 17 years and the third is just a back-up for when #2 finally gives up.

It brews a good cup of coffee. On that I have no complaints. Otherwise I wouldn't be buying it for the 2nd time. We bought the first coffee pot in July 2022. It was still brewing until the end. Little things went wrong. It leaks from the pouring spout.Then the level of remaining coffee stopped registering. Next, a plastic piece of its inner working fell off in the hot coffee container. So we ordered a new one. The new one also leaks from the pour spout. That is why they are engineered with a catch basin underneath where you put your cup for filling. But, we didn't want a separate carafe, and are overall satisfied with the coffee pot. Not perfect, but worth the money.

Ugh, what a waste of time and money! I spent a lot of time reading reviews, even into page 10, to decide whether or not to go with the on-demand or with a classic Bunn. I wanted a coffee maker with a timer and one that could make a comparable brew to that of my manual pour-over method. This machine could do nothing of the sort on any level! Even after adjusting water, adjusting settings, adjusting amount of grounds as well as the grind itself, it still made the worst coffee. I think my $14.99 Mr. Coffee couldn't destroy quality beans like this one did! I've had it two days, I attempted brews 3 times a day to absolute dissatisfaction. I should have taken more account on the other reviewers which will have similar complaints to mine: - the coffee was NEVER "piping hot" - not even close! Not during, at or after brewing. At the end of the shut off time? The coffee was barely even warm , after sitting there for two hours over the heat unit?! Unacceptable. I use exactly 2 tbsp of half n half to 4c of coffee - because the coffee was never hot after brewing, the coffee certainly wasn't hot after I put my half n half in it. Thanks, but no thanks. - the coffee was just GROSS. I've never been so annoyed at having to use my locally roasted beans in order to find a way for this machine to make a brew that was full-bodied and kept the taste of the roast honest. I used every setting - 1-4 c and regular, I used just the gold filter, I used just a paper filter, I used both the paper filter in the gold filter, I adjusted the grind from fine-medium, medium, medium coarse, I measured out exactly the same amount of coffee (and water) that I use every day and couldn't replicate the brew with this machine. Just gross. Watery. Bitter. No depth. You name it, nothing decent about what was extracted out of some really great beans (that I have been preparing and drinking for months!) came out of any brew cycle that I attempted with this unit. - the coffee gauge quit today (on the second day), and as others mentioned, it was pretty hokey, fairly inaccurate, and thus, not very useful for its intention - it's profile is HUGE, be prepared to find a way to find space for it on the counters, and no, you can't open up the lid with wall cupboards, you have to pull the unit out, push it back in, blah blah blah - first world problem for sure, but, it's huge and that could be a detraction to many. - that cord thing that everyone is talking about? The struggle is real. I read about it before I bought it and I thought I was immune/informed. When I rec'd the unit, I went to pull on the cord to get more cordage out as many reviewers mentioned. No go. I pulled more. I pulled to a point where I thought I might break it and then I went back to reviews...and spent another half hour digging through reviews to find out if I was crazy or not. In the end, I went back to the unit and I completely REEFED on the stupid cord and it finally came free. Why this has to be the case is pretty annoying - and you could easily send the whole machine flying if you didn't have it bolted down, the way you have use so much force to yank that stupid cord out! - the removable water tank? Another ergonomic/usefulness miss - You can't see what you're putting in there unless you tip it up towards you in the sink - which makes the water level at an angle, and thus, immeasurable. So, you have to set it down on the counter, wait for water to level, see if you hit the mark, go back under the faucet..back and forth, back and forth. About that high profile? My sink isn't very big - but thankfully I have a high arching faucet - otherwise, getting water into that tank from the sink/faucet would be even more obnoxious. By day two, I just filled my coffee mug with the water I needed and poured it into the water reservoir while it was still attached to the unit. It's pointless to remove the water reservoir to fill it. You'll see what I mean the first time you fill it and want a specific water level. - the on-demand pour was slow, just slow, obnoxious...the handle that you push down seemed like it required much more force than seemed necessary. The light? Hokey. Really, who needs a light? You can SEE how much coffee you're putting in your cup. Just LOOK at your cup - since you have to stand there for five minutes with your finger on the pour button while you're waiting for 8 oz to dribble out..... - the clock setting buttons: wow, like others, I thought they were broken! They don't push in/out by much, they're not responsive AT ALL, after you've braced the machine from the back with one hand while trying to mash down the hour or minute button to get it to scroll up or down. Seems like something rudimentary as far as mechanics and interface go, but, another "cheap" feature on this expensive machine - speaking of "cheap" - I had a Hamilton Beach version what seems like a 100 years ago (probably about 7) that was as you would expect a HB machine to be - sort of good looking, but not stainless, mostly plastic, full-featured, and medium expectations of workability and brew. Well, this $100 stainless Cuisinart surrounded by plastic and cheap gimmicky plastic features is hands down far worse than any HB machine I've ever owned. The HB had a viewable tank (to see how much you had left), not a crappy inaccurate hokey "dial", it has an easy push and fast fill on-demand system, it had the time/clock/programmable features, it made a decent cup of coffee, and it made it HOT, kept it HOT, it was worth it's $40 and performed about 110% better than this abomination did. - I've been awake every morning at 6am, hoping it would be the day that I made this coffee machine work/make a good cup of coffee, but instead, spent the last half hour writing this review now that I have it packaged up in the return box and waiting for UPS to come pick it up. Just a total joke of a coffee maker. I should have known better - simple is better when it comes to coffee and I'll just go back to my simple pour over brewing method. No more gadgets, no matter how novel or what they're dressed up in, or, what their brand name is. Sad. As many others stated, "I really wanted it to work."

EDIT (8/24/18): If the "Clean" light comes on every time you run a brew cycle -- even after prior repeated cleanings -- you can probably fix this issue by unplugging the unit for at least one (1) hour, preferably longer. Doing this apparently resets the machine back to its factory settings. As I documented below (yes, I know this review is WAY too long), I had cleaned my DCC-3000 repeatedly and the "Clean" light kept coming on no matter what. There are a lot of complaints about this related to this model and its predecessors. I do not know if there is a dedicated sensor that detects calcium/mineral buildup that triggers the "Clean" light. If there is one, it might be defective if the above procedure to clear the "Clean" light's status does not work for you. I am leaving my rating at Four Stars for now; still, it is a great machine if you can tolerate its quirks. EDIT (8/19/18): For now, I am taking off one (1) star (from a 5-star rating) because the "Clean" indicator is now coming one every 7-10 days! I brewed my first batch of coffee on May 23, changed the water filter on July 23 (every 60 days as recommended) and the "Clean" light didn't come on for the first time until July 31. No problem, I figured...it's probably time for its first cleaning. Performed the vinegar flush on July 31, only to have the "Clean" light come on again on Aug. 10. That's strange, I thought. So I cleaned it again, this time using 1/2 water and 1/2 vinegar. Seven days later on Aug. 17, the "Clean" light came on AGAIN. This morning (Aug. 19), I cleaned it again with pure vinegar (12 cups; oh, what a stink!) and am now running a third flush with clean water. It may be time to use pure lemon juice, as the vinegar I have been using is, admittedly, old and its acidity has probably diminished with time. I'll provide another update soon, but this is a discouraging development because I truly LOVE this type of coffee dispenser. ORIGINAL REVIEW (6/10/18):Simply put, this is a great coffeemaker. When I first saw it, it reminded me of my red plastic Kool-Aid drink dispenser I had when I was a kid. Nostalgia aside, the DCC-3000 is a great value for those wanting to, ahem, dispense with the traditional coffee carafe. Initial setup is quick and easy. Just remember to pull the power cord completely out from its internal storage compartment on the back of the unit. You can also push the cord back into its storage cavity to reduce excess length. When the water reservoir is filled to the 6-cup mark, my unit completes a full brewing cycle in five (5) minutes. It’ll make a little noise – some hissing and an occasional pop or two – but that tells you it’s working as it should. During a recent brief power outage (about 2 minutes), the clock retained all of its settings. And the beautiful blue LED backlight will cast just enough light so you can prepare your coffee on the counter without turning on the kitchen light. The white LED dispensing light is just outright cool and helps prevent you from overfilling your cup. If you use a ceramic mug, be advised that the bottom of the cup may scratch the plated drip pan grate. Just place a folded paper towel atop the grate to prevent this. (Replacement parts ARE available from Cuisinart and other sources but can be pricey.) Cleaning is fairly straightforward. I clean my coffee reservoir and filter basket with warm soapy water after each use to remove any residual coffee oils. This is my personal preference; for most users, cleaning it once weekly in this manner is usually sufficient. The cavity for the coffee reservoir will capture residual condensation that remains from a brewing cycle. Just roll up a paper towel (length-wise) and wick it away from the interior. I have used the “1-4 cup” setting just once for a 4-cup brewing cycle and it produced flavorful coffee with the comparable strength and temperature of a 6-cup cycle. On my unit, I have found that each demarcation on the Coffee Gauge represents about 2 cups. I have yet to use the included gold-tone filter, opting instead for paper filters. The only improvements I would make to future iterations of the DCC-3000 are (1) a slight redesign of the coffee reservoir/filter basket lid to prevent condensation from dripping down the back of the unit and (2) a backlight for the Coffee Gauge. This machine, combined with Amazon pricing and a three-year Cuisinart warranty, represents an excellent value for those wanting to go carafe-less. UPDATE (6/19/2018): I have owned the Cuisinart DCC-3000 for 30 days now and have completed 13 brewing sessions (6 cups each). Around the 8th or 9th session, I noticed my coffee had become somewhat weak for an unknown reason(s). This morning, I filled the water reservoir to the **5.5** cup mark (1/2 cup less than usual), used my normal 6 level scoops of medium ground coffee and set the "1-4 Cups" feature. The result was noticeably stronger coffee. I know that other reviewers here have said that activating the "1-4 Cups" feature does not enhance the strength if you are brewing more than 4 cups. Regardless, I will keep experimenting until I can brew coffee consistently at my preferred strength. As stated earlier, I wash the coffee reservoir and filter basket in warm soapy water after each use. For some users, this might seem like overkill. However, I have not experienced any problems with dripping from the dispenser. At most, only 2 drops fall into the drip pan once I have filled my cup, which is acceptable. **Keeping the spring-loaded port at the bottom of the coffee reservoir ++clean and unobstructed++ is key to keeping coffee from dripping from the dispenser.** I have yet to use the gold-toned filter, opting instead for junior-size paper filters designed for 4-6 cups. All in all, I'm still very satisfied with my purchase.

I read through a lot of reviews on coffee makers recently before purchasing this one, and we’ve been very happy with it. I noticed a lot of reviewers for this coffee maker having similar issues with cleaning/grinds getting stuck, so I thought I’d write a review and add some pictures of how to clean and maintain this pot. That seems to be the issue. The removable water tank on this is why we bought it and it doesn’t disappoint. Just lifts out and it can stand on its own in the sink which makes it super easy to fill. There is a charcoal filter that sits where the water moves through so filling it from the tap is easy. We previously had a Cuisinart so I’m happy we can still use the same filters. The filter basket is easy to lift out and clean. It comes with a gold one but we prefer paper filters. The manual is VERY specific about using one OR the other, so don’t double up (like we did the first time.) I found Bunn brand filters are slightly taller than standard and work perfect in here. When cleaning out the filter, I just hold the handle with one finger and dump the whole thing in the garbage. Someone complained about the handle getting in the way and making a mess, so that’s how I prevent that. That gets rinsed and put aside to dry after each use. In my pictures next is the inside of the pot where the coffee tank is. At first I thought, how am I ever going to get this clean? After a minute I realized the entire tank simply lifts out by a handle!! I have a feeling a lot of people aren’t taking this out to clean it daily, and that will definitely cause issues. There are some grinds leftover no matter what we do so it’s very important to clean this. I just rinse it a few times and put it aside to air dry. IMPORTANT STEP! On the underside it says to push in on the valve while rinsing the coffee tank so that water flows through. This will keep any grinds from getting stuck. It’s got to be impossible to have issues with this machine if you’re doing this. My last picture shows the top view of the opening where the coffee tank valve meets the “button” to dispense coffee. There is nothing there, nothing to get stuck. This tells me that the issues of the button getting stuck and gunked up with grinds are because people aren’t taking out the tank and finding through the valve often. This machine is really well designed. All extra water in the machine funnels down to the drip tray, so there aren’t any weird puddles or spills. Drip tray is removable, so when my husband has to fill his huge Yeti before work, he just takes it out and leans his Yeti against the edge of the counter. The buttons and functions are easy to use, auto off is customizable which we like. The coffee tank keeps the coffee hotter for longer than your typical carafe. We grind our beans daily and our coffee is very consistent in taste. Our toddler loves to get us our coffee by using the button so that’s a fun extra. Overall, a really great machine with easy to use functions and should last a very long time with proper maintenance as per the manual.

THE CORD: if you're still reading complaints about the "2 inch long cord" you are reading the complaint of an idiot. The cord is roughly 16-20 inches long. It's tucked inside and you simply need to pull it out. You may need to pull it a little harder than you might pull a self securing vacuum cleaner cord but I promise, it's there. Anyway, as for the rest of it, we've been using it for about 2 months now and we really like it. We've had a $9 black Friday special since 2007 that decided to finally die last October, so thinking that maybe that brand must not be that bad since we got so much of of it, we bought the nearest thing to it. Within 6 months I noticed water on the counters, which I thought was just spilled when filling out condensation. It wasn't. Then when it failed on a Noah's ark level we had no interest in getting another piece of junk. All we wanted is a reliable cup of coffee and the ability to set a time so it's brewed and ready as my husband leaves for work. I really like that I can adjust the stay-hot time of the brew, which has been great since coffee is usually long gone within one hour and my husband lacks the ability to turn anything off when it's done. Other pros: the non ear shattering beeping when the cycle is complete our it shuts off. The removable water reservoir is really nice, plus it's clear so I can easily read the markings or see about where the brewing cycle is. To see the markings for 3 cups or less it needs to be looked at from the side, but that's no big deal. I usually fill from a pitcher so I can just turn it a little. The included reusable filter is great, but we prefer to filter more sediment with paper filters. But it's nice to have the backup. The light above the dispenser that turns on when you press the button was an unexpected feature, I missed that in the description. We've been able to fill a 32 once insulated mug by moving the machine forward with the catch tray removed and the mug can be held below counter level. I love that everything can be removed or accessed to clean. The taste has been consistent and is much better than anticipated. The cons: it's nitpicking, but this forms a lot of condensation on the underside of the brewing lid as well as the reservoir, if I leave the lid on. The reservoir concerns me due to the potential for mildew, so I rarely put it in place. It just sits on the corner beside it. After the coffee is ready I lift the other lid to nearly vertical and shake off as much water as I can, then leave it propped open after I turn it off. Otherwise I get water dropping down the back. The parts can be cleaned, but there are a ton of crevices and grooves that are difficult to get to. I have just used a couple drops of dishwashing detergent and a long bottle brush, which works great, but I always scratch my knuckles on some random edge. The drain feature on the heated pitcher thing is a good idea but it's not in a logical place, and you have to top it exactly right. Which never happens, so as other reviewers have said make sure you're draining it completely inside the sink. I wish all coffee makers had a battery backup for the clock and timer. Our power flickers all the time. This has a 5-10 second delay, so most of the time is fine, but resetting this takes time and I have to refer to the manual because it isn't an intuitive process. Another nitpicking detail is having to switch between a that brew cycle to the auto cycle. The job has to be turned for each turn the on/off pressed. It's a half second of extra time but hey, 2 months later and I still notice. Overall I would recommend this and really like the design. If it konks out before I think we've gotten our money's worth I'll update this but at this point I really like it.

Es excelente esta cafetera, merece cada peso que inviertes

My coffee maker suddenly broke so I read several consumer reports and this model was in most of them if not all of them, ranked No. 1 via one report from the official "Consumer Reports" brand. I was intrigued by the notion of no coffee pot. I thought it was a really nice-looking machine. But in theory, I felt like there would be more cleaning to do because the coffee is stored inside the machine in a reservoir, and I assumed it would be tricky to clean that out every day. I decided to just give it a shot. It arrived and right away, I thought it looked a lot more impressive than I'd expected. It's a very sharp looking machine. Also, it keeps a pot of coffee hot longer than your typical coffee pot, in my experience. This is important to me as I drink coffee for hours after I wake up. First night, I set the coffee maker to brew a pot 10 minutes before I would be waking up. I got up that morning, came to my kitchen, viola. Fresh brewed coffee, no pot, just a convenient tab you press down like when you're getting coffee in a hotel lobby. Have had it for about a week now. Cleaning the coffee filter out and the coffee reservoir (the chamber that holds the whole pot of coffee inside the machine, is much easier than I expected. Both the coffee filter and the coffee reservoir/chamber have convenient little handles, and they slide right out of there with ease. And then it's really easy to rinse them. I can honestly say that so far, this coffee maker has been much better in general than I expected. It looks nicer than I expected, it's easier to operate and clear than I anticipated, the coffee stays hotter and taste better than I'd expected. Really good buy here.

同じものを使用中なのですが、延長保障が切れたのと故障した時に販売終了だと嫌なので、 予備の保管用に購入しました。 （クイジナートはアメリカのメーカーのため、修理の際は保障期間中は代替品と交換になるはずです。） 味はお湯を沸かして手で淹れるのと明らかに違い、このコーヒーメーカーで淹れたコーヒーは まろやかで飲みやすいと思います。 温度が低いという意見もあるようですが、私はちょうど飲み頃の温度で満足しています。 大勢で集まる時も大活躍で、飽きのこないデザインも注目の的です。 味も満足ですが、このデザインは国産メーカーにも見習って欲しいですね。

Faz café de excelente qualidade, de forma limpa. A máquina parece nova depois de usada. A programação também é muito fácil. Mas o preço é bem salgado, exige pensar muito antes de comprar.

Overall this is a very good coffee maker. It brews a good cup and keeps it hot without seeming to burn it. I like: 1. The dispensing system, as I don’t carry the pot to a table, I just pour a cup when I want it. 2. No more crusties on, or the finish coming off the bottom burner. 3. Looks much tidier on the counter. With respect to the complaints of others: 1. The power cord is enclosed in a cavity at the back of the machine. It is about 2’ long. The unused cord is out of sight and tidy. BUT, I did have to pull harder than I expected to get it to begin to come out. 2. Drips and leaking - the dispenser has a spring loaded valve similar to any coffee maker where you can steal a cup while brewing. If grounds escape the filter they will likely break the seal. THIS MUST BE KEPT CLEAN. 3. Carbon filter - there is a holder for it, so it does not float around as at least one reviewer stated. Don’t know if it actually does anything, I use filtered water to begin with. 4. Heat - serves a hotter cup than the machine it replaced. 5. Clock / timer while not intuitive works - read the manual. Cons: 1. It requires more cleaning, more regular cleaning than a standard machine - see drips 2. While everything that requires cleaning is modular and lifts right out, the reservoir has a lip all the way around the top which prevents easy draining of old coffee or rinse water. I’d like to see a spout area. 3. The manual could be a bit more detailed, to avoid most of the above complaints. I like it. For me the pros far outweigh the cons. It is a tidy looking machine that makes a good cup of hot coffee. I will leave a cup under the dispenser while brewing and I won’t have it brew when I am not attending it.