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D**L
Not quite a textbook, more like a workbook
Great stuff for sure if you are interested in the world of Six Sigma/Lean. Just make sure you are not getting a detailed explanation of the subject. This is more like a workbook: blank spaces to fill with you answers, graphics to fill, questions to answers, etc. Good stuff, really good stuff. Just don't expect a lot of theory, just practice.
W**E
Excelente
Para todos iniciantes é um livro bem explicativo para orientar os próximos passos a serem dados. Ele também servirá de referência para os desafios que surgirem nos primeiros anos de carreira. Gostei e irei usar como guia.
C**R
More than a book, a mini-course
This was a well outlined book that ended up teaching me a lot, it also includes links to videos that reinforce what you're reading. It feels like the author did care about sending the message through and share part of his knowledge in this book. I can say that I learned different things.
G**P
Uncovering and correcting inefficiencies in the workplace
Pennsylvania author Wesley E. Donahue, PhD is a professor of Management Development and Education at Penn State University and President of Centrestar, an organization that aids professionals in assessing and improving their leadership skills. His books to date are BUILDING LEADERSHIP COMPETENCE and UNLOCKING LEAN SIX SIGMA.For those unfamiliar with Lean Six Sigma, it is a tool that is an outgrowth of TQM (Total Quality Management) used to identify areas of excessive production, inefficient methods, and regions of undue activity. In other words, it is used to ferret out and correct ‘waste’ in the workplace, whether in business offices or in large corporations.What Dr. Donahue provides in this excellent book is a workbook that offers the reader a practical approach to deciphering the areas in inefficiency and gives instructions on how to manage each factor that is not operating or functioning correctly with directions on how to improve (resolve) each issue.The format is such that even ‘early learners’ will find his guidance not only accessible, but also easy to follow and to continue to correct deficiencies. The questions he places at appropriate positions in the book’s content reinforce the messages delivered. The first reading of this book allows the reader to discover and understand inefficiencies: subsequent readings offer a solid guide to correcting those flaws. Grady Harp, April 21
C**S
Good purchase
Good purchase
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