Q: how often do you clean the the pitcher? do u clean the filter

Thank you for your question. Our advice is simply to wash regularly. Some people wash daily and others less frequently based on personal hygiene and preference. While you can't wash the filter, you can wash pitchers with warm water and mild dish soap. If you have any additional questions, please reach out to us directly at 800-242-7482 and mention reference number 220302-000876. We hope this helps. Monique from The Brita Team

Question 1

How do I get the reservoir out of the 5 cup metro pitcher?

Accepted Answer

Hello! We're sorry to hear that your reservoir is stuck, and we'd like to offer a few tips to help. We recommend using two hands to pull the reservoir up from the body evenly on all sides. If that does not work, try placing it on the counter and letting it come back to room temperature. This works because the tank expands slightly and the water displaces as it warms up, allowing the reservoir to be slightly looser. You can also place your finger between the reservoir and the pitcher in the spout area to aid removal. Please give us a call at 800-24BRITA for further assistance, and be sure to mention this reference number: 171228-000487. We look forward to hearing from you! Mel from the Brita team

Question 2

Just arrived.  i don't see anywhere on the packaging that it is bpa free.  how do your know that it is?  other than that it says so on amazon?

Accepted Answer

Great question, Kathy! All of our products are BPA free. Our Brita pitchers have always been BPA free. If you have any further questions, please call us at 1-800-24-BRITA Monday through Friday, 9:00 AM-5:30 PM EST. We're always happy to help! - Brita Consumer Services

Question 3

How do I clean the handle and side area?  It has grown algae inside and probably need to be detached.  Why don't they make it in just one part?

Accepted Answer

Hello there, and thanks for letting us know about this. We're sorry to hear that the handle on our Brite Metro Pitcher has become stained, and we want to assist. Please give our team a call at 800-242-7482 and reference this number: 211207-000774. Talk to you soon. Jeffery from The Brita Team

Question 4

how often do you clean the the pitcher? do u clean the filter

Accepted Answer

Thank you for your question. Our advice is s­imply to wash regularly. Some people wash daily and others less frequently based on personal hygiene and preference. While you can't wash the filter, you can wash pitchers with warm water and mild dish soap. If you have any additional questions, please reach out to us directly at 800-242-7482 and mention reference number 220302-000876. We hope this helps. Monique from The Brita Team

ASIN	B015SY3W7K
Best Sellers Rank	#163,761 in Kitchen ( See Top 100 in Kitchen ) #133 in Water Filter Jugs
Brand	BRITA
Brand Name	BRITA
Capacity	2.18 kg
Container Type	Pitcher
Customer Reviews	4.6 out of 5 stars 54,366 Reviews
EU Spare Part Availability Duration	60 Days
Included Components	Filter, Pitcher
Included components	Filter, Pitcher
Installation Type	Freestanding
Item Dimensions L x W x H	23.7L x 10.9W x 22.6H centimeters
Item Type Name	Filtered Water Pitcher
Manufacturer	Brita
Material	Plastic
Material Type	Plastic
Model Name	Standard Metro
Model Number	0B11/OB03
Other Special Features of the Product	Chlorine Reduction
Part Number	TU_23648
Power Source	Manual Winding
Product dimensions	23.7L x 10.9W x 22.6H centimeters
Purification Method	Activated Carbon
Special features	Chlorine Reduction
Supported Water TDS Level Maximum (PPM)	500
UPC	060258360929

Brita Metro Pitcher with 1 Filter, 5 Cup 5 Cup 060258360929

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