CAMPLUX Tankless Natural Gas Water Heater, 3.18 GPM On Demand Instant Water Heater, 82,000 BTU, White

Updated Review:So I still stand by my original review of the first unit I received and the hard money I spent to install, uninstall, re-pipe, and ect so I will keep the original review included below, but things have changed drastically.Following my original review I was super surprised to see I had been reached out to by the company. They expressed concern and asked how they could make matters better.They suggested a full refund and sending me a brand new unit. I was very happy to proceed and my new unit arrived fast.The new unit arrived well packed, but the box was pretty destroyed in shipping. The unit itself was great and fired up perfectly on install. The new unit I received has been wonderful. Truly we on the off grid homestead have been very happy with this unit.The unit is simple to operate and has generated awesome quick heat. Propane use seems low and the unit is super quiet. While it does also use 120v, my watts meter seems to notice nothing of real use much of the time.Overall, I love this new unit. Now will it last IDK? I pray. Is there issues? A few. We notice when the unit has any kind of restricted water flow from the pump it tends to go a bit hot crazy. The heat will jump wildly until a consistent pressure is reached. This is mostly rare, but he have noticed it when the pipes are cold from our cistern.Overall I would by again in the future. The new unit is great and the customer service has been excellent.Original review:It’s a instant propane water heater, well that is if it arrives working. So I purchased this unit praying, no hoping, previous reviews of this unit were wrong. People had complained about it not working or failing.If your like me you love to give the underdog a chance. A chance to win the day, however my off grid hopes were dashed the moment I opened the box. The unit seemed well packaged and it was. Sadly the company sent me a defective unit with damage to the glass led screen and and non-working up button.I noticed the glass damage, but installed it anyways hoping the damage was mostly cosmetic. Sadly I was wrong. The unit jumps around with temps, pressure, and the power button is all that works.Very sad as it looks like it would be nice, like nice as an art piece…..if it also worked.So sorry to dash anyone’s dreams on the this unit, as I paid good money to install it in my off grid bath house and wanted it to work. If I was you, I would purchase somewhere else with someone else, or a least until this company or unit is corrected.

This tankless gas water heater is a great deal better than a water heater with a tank.Setting the water at 120 degrees I can run full pressure in kitchen or shower using only hot water. Mixing cold and hot is no longer necessary to get the temperature right. This alone is a vast improvement. Also you never run out of hot water. Just set the temperature to what you want it to be for taking a shower. While you can go hotter the recommended temperature is 120f. Setting it higher is not recommended due to the danger of scalding.I just installed the unit but so far I think it's great. I replaced a 30,000 btu tank water heater and it could not provide hot water for very long. The thing is you run a tank hotter so you can mix water and make it last longer. That can cause scalding if you are not careful.

I had internal/electronic problems with the original Camplux 3.18 GPM Propane Instant Hot Water Heater I bought, but the Support Staff at Camplux were exemplary in resolving the situation by replacing the unit, even though I had already passed the 30-day return policy Amazon had established.Greater Detail: I ordered this unit from Amazon on March 8, 2023 and had it shipped to my home in Texas. However, I bought the water heater for my cabin, which is in the Kiamichi Wilderness area of Oklahoma. Thus, I was unable to install the unit until I returned to the cabin on Saturday, April 15, which was several days beyond Amazon's 30-day return policy for the heater.I unboxed the heater for the first time and began installation the next day (Sunday, April 16.) After installing the heater with all recommended hook-ups (see picture) and pre-use leak tests, I plugged-in the unit. The LED Display did NOT come on … and it still didn't, even after I’d performed all the steps given in Amazon’s "Troubleshoot on your own" support page for the water heater. Needless to say, I was very disheartened...especially since I'd already passed the "return by" date. [Note: Before you begin installation, I strongly suggest you plug-in the unit briefly…i.e. just long enough to make sure the display lights-up. However, do NOT tap any buttons on the display, as you’re not supposed to tap any buttons until both gas and water are running to/through the water heater.]Realizing I could no longer return/replace through Amazon, I emailed Camplux directly and requested an RGA number to return the unit for warranty repair(s). I explained the situation in detail and received a response within a couple hours. Over the next few days the support staff walked me through several troubleshooting scenarios—all of which were easy to do—and the Camplux personnel were exceptionally friendly and respectful throughout the process.After 2-3 days of communicating/troubleshooting with Support, the techs at Camplux decided that the unit was indeed defective and that Camplux would replace it, completely free-of-charge (and without my needing to return the original heater.)Wow! I wasn’t expecting that…I was still expecting a 6-8 week warranty return/repair situation.I received my new water heater within a week after Camplux said they’d replace the original, and I immediately opened the box. Leaving the unit in the box, I plugged it in to see if the display would light…Voila! It did!!!! Now all I need to do is take it to the cabin and install it. Then—after I’ve used it for awhile—I plan to write a follow-up review on the water heater, itself. Hopefully the heater will get the same, 5-star review that Camplux Support is getting from me in this write-up. They were exceptional, and I am so very grateful for the service they've provided me.

Had a problem after 1 year, manufacturing issue, replacement arrived in a few days

Wonderful source of hot water for my cabin.

have not used it long enough to make a decision on quality.

I have read way too many horror stories of on demand water heaters in off grid environments. I’m VERY happy to report that I chose wisely. Purchased last year, installed last weekend and it works exactly as expected! I’m impressed!

Arrived quickly and well packaged. Installed at the cottage last week. Took a few hours because I was being careful to go step by step, but it works just fine and setup is very straightforward once installed. Instructions are very limited, but it's relatively intuitive to connect to a propane tank. But, this is a very basic package, with a small bag's worth of parts - each hookup is unique, so you have to figure out what you need.We used pex piping, so needed to buy adaptors for that, and we needed to buy the propane hookups. None of this was a surprise and it wasn't hard, just be sure to use the provided O-rings to ensure a snug fit and no heater leak.Solid product, hope it lasts. Would recommend for small applications. Have noticed it struggles to mix hot and cold water (it needs to be one or the other), and the instructions do recommend that you don't mix - that might affect how you use it.