🔌 Plug into the Future of Smart Living!
The NEO Smart Plug is a Z-Wave Plus certified outlet that allows you to control your home appliances remotely via smartphone. With features like energy monitoring, overload protection, and compatibility with various Z-Wave hubs, it transforms your home into a smart, efficient, and secure environment.
P**6
Nice updated Z-Wave Plug with secure inclusion
I have several of the older versions of this plug and they work great!This one adds the option for secure inclusion, the plug has the secure code and QR code on a small sticker on the side of the plug.I included full pictures of the instruction manual included with the plug, wish that NEO provided downloads of their instruction manuals.This is an upgrade from their non-secure z-wave plus plug, they appear identical except for the secure QR code sticker.The advanced configurations have changed from the last version, and they have been updated in this user manual.
J**.
Awesome, when it's not turning itself off/on. And where's the updated docs?
This is for the z-wave version. Running Homeseer, device works pretty well, except it's consistently switching off the load every X mins for about a second, then turns the load back on. Based on the documentation, maybe could be a problem w/ the "timer" functionality. The default timer value is 150 mins, which was the exact interval it was disconnecting. The correct behavior of timer is to leave the load switched off after period expiration, which can be verified by enabling the functionality. Of course, testing this was initially frustrating, since it appears the newer models are shipping with the wrong documentation. Easy to test, using the correct ID to toggle the LED off/on-- id#3. The newer models now use id#4 to configure "timer enable", and id#5 to configure "timer period". I set the timeout period to 5 mins and enabled it using the correct id, and that worked -- device turned off and stayed off after 5 mins.I then re-disabled the timer, and so far after an hour it's stayed on. I also pulled the plug from the wall. Perhaps the timer functionality change only takes affect when the device itself is power cycled, not sure. Watching the logs to see if it disconnects the load again. Note, the timer function will switch off and leave it off, where this weird behavior is only switching off for maybe a 1 second, then turning itself back on. Kind of a deal breaker if it won't stay on. Maybe the solution is in the correct documentation, if I can locate a copy. I suppose the workaround is to set the timeout to 65535 mins, which would be about 6 weeks.Otherwise, seems ok. I'd give it 5 stars if it stayed on and provided the correct docs. Power meter seems relatively accurate. Others have reported broken kwhr after extended running, I've not run mine long enough to overflow the value. I've not noticed any range/reception issues, and the device added to Homeseer fine the second time (first time it added the switch, but not the power meters). Homeseer doesn't automatically see the advanced settings -- they have to be manually set.The physical structure of the plug requires this device be plugged into the top outlet, since it will partially the outlet above it. Device docs indicate it can only run 10 amps continuous and 16 amps instantaneous. Don't know I'd trust this to run more than 10 amps anyway -- it's so small, the switching relay itself can't be that big. The LED functionality is nice, the ability to change color based on overload could be handy. And it has a decent set of configurable options to change the led, button, monitoring, etc. Given the price, size, and features, this would be good 5 stars if the docs were corrected and the frustrating power cycle issue is resolved.Fwiw, the newer models now use the following z-wave ids for advanced configuration (based on some code I found online for third party integration):Old->New -- (I've not tested all these, but all the ones I've checked do work as expected):1->6: Send Meter report enable2->7: Meter Report Interval3->8: Max overload current4->10: Max alarm current5->3: Led display enable6->9: Configure power report7->1: Remember relay on/off status8->4: Configure timer switch function9->5: Configure time switch period10->2: Button on/off function11->11: Clear accumulated energy (no change id)12->12: Meter enable (no change in id)If someone has a pointer to the revised docs, please post :)
P**G
Simple
My Zwave mesh was having trouble reaching my front door, I added this simple plug and it works perfect now.
C**
Inconsistent
EDIT: Forgot to mention one detail. These ARE Z-wave Plus, however, neither the packaging nor the devices themselves have the unique code required anywhere to be seen, therefore, they cannot be registered as Z-wave Plus.I bought two of these to use as triggers for other devices within smartthings.One is plugged into my TV to turn the (dumb, manual control w/ no remote input) receiver on when this detects that the TV is on, and off when the TV is off. That functions pretty well (there's a delay of a few seconds, but that's to be expected).The second one is approximately 6 ft away from the initial one. I have it plugged into a guitar amp, to trigger my effects board to turn on and off respectively. The problem is that it reports the power draw once the amplifier turns on, but will not report the updated power draw when it has been turned off, unless I manually turn the smart switch off, then back on again. It continues to show the approximately 40w draw, even with the amp unplugged.
T**9
Inexpensive way to create Zigbee mesh network
I bought these thinking I was buying single outlet switches. When they arrived, I saw there were two per box, so I got twice as many as I thought I ordered, so this was a very good deal.I have a Z-Wave system setup using Homeseer, but recently upgraded to a dual Z-Wave/Zigbee setup for Homeseer 4. Unfortunately, I was not able to control some Zigbee devices from my HS4 box due to the distance. So, I bought these switches in hopes that I could use them as not only remote switches, but as Zigbee repeaters to build out a Zigbee mesh network.They worked perfectly! I now have some additional smart switches and a Zigbee mesh network that allows me to control my Zigbee devices from my HS4 server.
M**D
Works well with Homeseer; very small!
Of all the various Z-Wave plugs that are available, I bought this one for two reasons. First, it reports energy usage, which is something I wanted to try.Second, and more importantly, is the size. We have Lutron outlets with integrated USB charging ports, and I wanted a plug that would still permit those ports to be accessible. The Neo works just barely -- because it's circular, the USB charging ports are either side are accessible.Our home automation controller is HomeSeer, and this works well with that. I took a couple of times to include the device. I think the first time the problem is that the Neo was too far away from the controller. And unlike every other newer Z-Wave hardware I've used, the inclusion process isn't initiated with a simple press of the button on the Neo -- rather, you have to click three times.Finally, make sure to save the instructions (I scanned them in) -- they are nowhere to be found on the Internet for downloading!
A**R
Problem in setup
If you can get through the setup it works fine. Used on Vera and had problems with the security. It self resolved. Don't know how.
Trustpilot
1 day ago
3 weeks ago