Question 1

I sent the first one back-it had been opened. The 2nd has been opened too. $168 is too much to pay for open box. Has anyone else experienced this?

Accepted Answer

This just happened to me, the box was damaged and was for sure opened prior to me. I plugged it in and the machine would not take the water. I have ordered three of these and this is the second one with this problem. Are they just re-packaging sent back machines without checking them out. Not cool.

Question 2

Is this an official nespresso machine or a knock off? who is de'longhi?

Accepted Answer

Nespresso only licenses the design of the machines, they don't manufacture them. And, with everything except the Lattissima models, which are made exclusively by De'Longhi in Italy, they are primarily OEMed by Eugster/Frismag in Switzerland and the Breville, Krups, or De'Longhi name is added for branding purposes. If the stylized Nespresso logo is on the machine somewhere you can be pretty sure you are getting an officially licensed machine. While Nespresso's patents began to expire in 2012, Nestlé has continued to work hard to discourage competitors from making a machine compatible with the original pods. However in 2013 they lost a court battle to prevent the manufacture of aftermarket pods themselves and at some point there will undoubtedly be lots of "Nespresso pod compatible" machines to choose from. That being said, none of those units should bear the Nespresso logo nor will there be a Nespresso Club decal on the unit . On the Pixie, the logo is embossed over the spout so you can be sure it meets Nestlé's standards.

Question 3

How many whisks does the areoccino come with?  Mine has one, but I saw some that come with two different sizes.

Accepted Answer

In some cases I’ve heard of 2 . There should be
2 separate whisks... The one for hot milk... the whisk for this is round and looped . The cold milk one is smaller and much , much different!

Question 4

What is the lungo type that come in the samplers?

Accepted Answer

Lungo is almost like a double shot.

ASIN	B07QMX4LYT
Best Sellers Rank	#238,495 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #72 in Semi-Automatic Espresso Machines
Brand Name	De'Longhi
Capacity	1100 Milliliters
Coffee Input Type	capsules
Coffee Maker Type	Espresso Machine
Color	Aluminum
Compatible Coffee Pods	Nespresso Original
Customer Package Type	Standard Packaging
Customer Reviews	4.5 4.5 out of 5 stars (1,242)
Exterior Finish	Aluminum
Filter Type	Capsule
Global Trade Identification Number	08004399333963
Human Interface Input	Buttons
Included Components	Milk Frother
Item Dimensions D x W x H	4.37"D x 12.83"W x 9.25"H
Item Weight	7.1 Pounds
Manufacturer	Nespresso by De'Longhi
Material	Plastic
Model Number	EN124S
Number of Items	1
Operation Mode	Fully Automatic
Other Special Features of the Product	Programmable
Output Pressure	19 Bars
Part Number	622871-EN124S
Recommended Uses For Product	Espresso, Lungo
Specific Uses For Product	Espresso
Style	Machine Only
UPC	044387124003
Unit Count	1.0 Count
Voltage	240 Volts
Warranty Description	1 year manufacturer's warranty (details not specified)
Wattage	1260 watts

Nespresso Pixie Espresso Machine by De'Longhi, 1100ml, Aluminum,Silver

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