Apple iPhone 11 Pro Max, US Version, 64GB, Gold - AT&T (Renewed)

Bought this phone in 2022, and am just now looking to upgrade to the 16. Figured I’d write a review! I am very happy with my experience. The battery arrived only slightly degraded, I want to say around 87%. This is well within the seller’s standards (and higher than I was expecting), and I’ve been very happy with it! It arrived without any scratches or dents. The phone has lasted me over three years of heavy use. I have not been gentle with it either! I feel like I ordered a good product at a reasonable price, and got exactly what was described in the listing. Thank you!

Firstly, thank you again to seller MOBILESUPPLY. The phone was listed as excellent condition and arrived as stated. The battery health is at 95%, was shipped overnight, packed with the ac adapter and power cord. Everything works, I set it up as new and never transfer data from old phone to avoid errors or bad files. I owned an 11PM years ago then upgraded. My problem with Apple in the USA is the change to no physical sim card on the phones as I switch mine out weekly for work. This phone came with IOS 26.1 running on it and handles it fine, although I’m not a fan of the new OS. I also own a more current IPhone running that OS so I’m used to it. I have been buying from this seller years, and always had a good outcome even if there was a problem. Once again I am a happy customer.

I love the phone great device ! You can use it for a family plan or just personal use ! This product has great quality picture and long battery life . Good buy and a nice looking phone .

I paid top dollar for an excellent phone. The phone itself was excellent. However, the battery life was only at 76% when the website states that you get a phone that is 80%. Maybe I was unlucky however as a company they should have better tracking of their inventory especially when now I have to wait over a week for my money to be returned once the phone is received back to them. Seller offered only 5% partial refund, which doesn’t even cover for the change of a battery. So I’ll be returning the item back. If it was my company that deals with cell phones, I would assume that every cell phone would have been tested with at least a post note on how much battery life is on it.

After finally receiving my phone I can give a better review; the phone is as they described it, it is a very nice phone with a screen protector already installed on it. Phone was easy to download my stuff from my old phone. So I’m up and running. I still have it a 4 star due to them use the dysfunctional FedEx in Utah and their customer support was almost nonexistent.

Quick Note: The test report screenshot shows three failed items. That's only due to me not having headphones to test at the time as well as the SIM card. I've a screenshot of speed test working on T-Mobile network LTE. So it works fine. Initially I ordered an iPhone 11 Pro Max for my mother, 64GB version. Unfortunately, the ear piece wasn't working and contacted the seller via Amazon message center. I had to send the phone back in order to complete the replacement. They provided the 2-day shipping label (sent out on Saturday, arrived there Monday). They kept in pretty close contact with me and that was good. They shipped Tuesday and received Thursday morning. So there's very little delay in getting the replacement. Diagnostics checked out (see screenshots). The Earpiece tests that failed were due to me not having a headphone to try it on at the time. But I'm assuming it works and will edit if that changes. The condition of the phone is near new! No blemishes on the body and screen looks really clean. There was very minute permanent lines in the screen that looked like smudges, but they with the sceen on, you don't notice it at all. PLUS they gave us a couple acrylic screen protectors, so that was a major plus! The BONUS (at least for me)! It turned out to be a blessing in disguise for me, because they ended up upgrading me to the 256GB model free (initially 64GB model). My mom didn't understand what that meant, and I pretty much explained that she can download apps and take photos to her hearts desire LOL. It's a phone for mom, and she's coming from a Samsung A21 phone that had performance issues and wifi problems. Kept saying there's no internet and reboots in safemode. I wanted simplicity with Face-ID (which also works) that pretty much takes care of itself, and iOS delivers on that. So ya, experienced issues. All devices will have a defect one way or the other (or none). You just need to contact their support and work with them before submitting your review. It annoys me when someone says "It's defective" with no resolution comments of what they ended up doing. If I need another replacement phone, I'll definitely do business with them again.

This is the 4th Renewed iphone I've bought from Amazon, every one has worked perfect and looked like a brand new phone. I have bought a lot of other renewed items as well, all operated like new. Thanks

I ordered this iPhone 11 Pro Max on New Years Day, so it was supposed to take longer to deliver. But, because it came to Texas from California via FedEx, it arrived a day early. It’s was labeled by the vendor as “Exceptional” condition but I would describe it as “Perfect.” I can’t imagine getting a newer looking phone from the Apple Store. I haven’t experienced any functional problems. This iPhone is an exceptional value, and I will definitely shop here for future purchases. I highly recommend this vendor!