ASURION 2 Year Mobile Phone Accident Protection Plan ($100 - $124.99)

Easiest and fastest insurance claim I've ever had with any type of insurance I have ever had.

I will rate Asurion for it's promptness of setting up the , insurance, on my product. They responded within a day and I had my assurance. However, I have not had to use the insurance yet so I am unable to rate them in this area.

all good, thanks!

When I think of a protection plan that lasts for two years, I think of a plan that will cover all accidents to your phone. Your screen cracks, they fix it. You spill water on it later, they fix it again. I assume I will be eligible for all problems noted, for the entire two-year period. The listing certainly makes it sounds this way. And the No Lemon Policy in the user guide certainly makes it sound as though multiple repairs are possible. But this didn't happen with me. My screen cracked, and I started a claim. Was told to send my phone in--a very awkward thing to do, as this is a work phone, and I need it when I am working. I asked on the Amazon listing page if it was really necessary to send it in for repairs (after all, the Asurion website makes it pretty clear that you are supposed to get it fixed locally--they even boast of same-day service), and was simply told to call them for details. I found this a bit sketchy, like, why wouldn't they answer the question publicly? So anyway, I sucked it up and sent it in. A couple of days later, I got an e-mail with an Amazon credit for my purchase price. That was it. No fixed phone, just a reimbursement. I had important work texts on that phone that I can't get back. Furthermore, when I first bought the phone it was on sale, but after I got the reimbursement credit, the cost went up by almost a hundred dollars. So I was now out the $34 I paid for the plan, plus an extra hundred for the overage on the new phone. Does it cost $134 to repair a cracked screen? Moreover, the plan is obviously no longer valid, because it was for that particular phone. Instead of getting two years of coverage, I got one reimbursement. If my replacement phone cracks, I don't get to use the protection plan that I thought was going to last for two years. I am not sure why I got a reimbursement credit instead of repairs so that I could continue to use the plan for the entire two years. To sum it up, don't get this is you expect to get your phone repaired for two years. Only get it if you're okay with totally replacing your phone once if something should happen to it.

Claim was processed within three days. No issues at all.

I used this for coverage on my son's rugged cell phone. We have been using Asurion's insurance for years on numerous cell phones over the years. It's a great value for your money and the speed you get you getting your gift card once we've returned the product back to Asurion.

Very quick and easy process. Refunded my money within an hour of me dropping my phone with ups.

Support representative was so very helpful and. made the process easy to navigate. Great customer service! Gift card received as promised. Used it for useful things. Thank you so very much!